Management Trainee: Associate Team Manager - January 2024

Future Leaders Program

Your future is our business.

Amica is searching for talented individuals for our Associate Team Manager position in our countrywide branch offices as part of our Future Leaders Program. An Associate Team Manager class is scheduled for January 2024.

This Future Leaders Program begins with eight weeks of paid hands-on training at our headquarters in Rhode Island.

Personal mentorships. Professional growth opportunities. Relocation throughout the U.S. Please be advised that the location listed in the posting title may not be the location you are assigned to. Location is determined during the training class. Work from home may be available up to one day a week once trained to work independently.

Your Role

• Ensure that customers and their most valued possessions are protected.

Your Responsibilities

• Coach and lead a team of representatives with varying levels of experience to meet sales and service goals.
• Evaluate new-business applications and complex files to determine acceptable insurance risks.
• Identify and implement motivational techniques to increase employee engagement.
• Conduct team and one-on-one meetings on a regular basis.
• Review representatives’ recorded calls to identify coaching and development opportunities.
• Work closely with representatives and customers to resolve inquiries related to sales and customer service.
• Oversee completion of incoming files to ensure proper handling.
• Update and train the team on job-related changes as needed.

Salary

An annual salary of $60,000.

Your Qualifications

• Bachelor’s degree, any major
• Excellent written and verbal communication skills
• Demonstrated customer service experience
• Willingness and ability to relocate across the U.S.
• Strong interpersonal and leadership skills
• Ability to identify, analyze and solve problems

Perks and Benefits

• Relocation support
• Paid vacation, holidays and sick day
• Competitive salaries and exceptional benefits
• Generous leave programs, including paid parental bonding leave
• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Student Loan Repayment and Tuition Reimbursement programs
• Fitness and wellness reimbursement
• Generous retirement benefits
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement in a successful and growing company

This position will generally require relocation to any of our operations:

Albany Regional
Atlanta Regional
Baltimore Regional
Central Massachusetts Office
Chicago Regional
Cincinnati Regional
Concord Regional
Dallas Regional
Denver Regional
Greenville Regional
Hartford Regional
Houston Regional
National Sales Center – Central
National Sales Center – East
National Sales Center – West
Northern California Office
Northern New Jersey Office
Oregon Regional
Orlando Regional
Philadelphia Regional
Phoenix Regional
Raleigh Regional
Rhode Island Sales and Client Services
Rochester Regional
Service Center Operations – East
Service Center Operations – West
Southern California Office
Southeastern Massachusetts Office
Tampa Regional

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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