Manager-Compliance

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Regulatory Exam Lifecycle Management team (“RELM”) in Global Risk and Compliance is the center of expertise for U.S. regulatory exams and remediation for the American Express enterprise. Part of RELM is the Response & Remediation team, which plays a critical role in driving required transformation across all parts of the business.

RELM supports the end-to-end lifecycle of U.S. regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express. We partner closely with all parts of the business – from senior decision makers to their teams –to support their interactions with regulators that oversee AENB and American Express broadly, with a focus on responses to regulatory requests and walkthroughs. We continue that partnership when regulatory reviews result in findings (e.g., MRAs) or recommendations, supporting business units as they implement change. Our team partners closely with the U.S. Regulatory Relations team within the General Counsel’s Organization to focus on regulatory reporting and engagement of our internal stakeholders and regulators from the OCC, FRB, FDIC, CFPB, and state entities.

The Manager within the Response & Remediation team plays a critical role in driving operations, supporting responses to regulatory supervisory letters and designing and managing project plans in partnership with leaders from across the enterprise. This Manager position is located in New York with hybrid in-office requirements (2 days a week or more as needed).

Responsibilities

• Overseeing the process of responding to regulatory supervisory letters, including drafting written responses and preparing project plans demonstrating how regulatory findings will be remediated.
• Managing remediation of regulatory findings.
• Developing and managing the execution of standard remediation processes, including formal remediation project tracking and reporting.
• Ensuring adequate and timely completion of all remediation project plan items or escalating to senior leaders where timely completion may be at risk.
• Supporting the preparation of documentation demonstrating successful completion of corrective actions for submission to the Internal Audit Group.
• Ensuring that relevant information related to remediation of all findings is communicated to key stakeholders as appropriate.
• Contributing to the development, establishment, monitoring of, review of, and improvement of all strategies, processes, and procedures related to response and remediation.
• Translating the stated objectives, goals, and strategic direction of American Express leadership into key priorities for the Response & Remediation team.
• Ensuring adherence to all written policies as relevant and adequate documentation throughout remediation process.

Minimum Qualifications

• Strong project management experience, especially including cross-organizational coordination on large and complex projects.
• Outstanding written and verbal communication skills.
• Ability to interact with all levels of management and influence business leaders and partners without direct authority.
• Ability to understand and communicate linkages across initiatives and disciplines.
• Highly collaborative, with ability to build and leverage relationships with internal stakeholders.
• Ability to effectively manage multiple and often conflicting priorities under tight timeframes.
• High attention to detail, sense of follow-through, and accountability.
• Bachelor’s degree required; advanced degree in a related field a plus.
• Experience interacting with federal and/or state regulators or experience remediating internal findings a plus.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.