Manager, CRM Data Science Analytics

Job ID: 225743
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Remote Eligible:Yes

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Your role at Sephora:

As a Manager, CRM Data Science Analytics at Sephora, you will: Lead development of marketing data analytics to drive consumer-led thinking. Create a data research and marketing ML (Machine Learning) agenda to support and realize strategic business objectives. Lead marketing driven data analytics shift toward prioritization of high value actions, CLV (Customer Lifetime Value) and Omni-Channel Marketing. Build data-driven customer segments. Build comprehensive analytics views of predictive consumer purchasing drivers. Define marketing analytics requirements for ML models. Serve as subject matter expert and team resource regarding ML best practices and limitations. Translate marketing inputs and research, including exploration of prototype statistical models, into requirements for new and optimized ML models, features, and consumer segments meant for production. Lead ML model launch strategy. Build and automate marketing ML methodologies and reporting to regularly monitor model performance in production. Work with the Strategy, Analytics, and Activation Groups to ensure proper in-market implementation of ML models. Close loop on business use case performance and drive data optimizations in research and ML models. Establish a universal standard, process, and repository of ML models and consumer insights to support CRM team documentation and organizational sharing. (May work from home with manager approval. Must be able to attend all in-office meetings.)

We are excited about you if you have:

• Bachelor’s or foreign equivalent degree in Analytics, Management, or Marketing.
• Four (4) years of experience in business intelligence analytics.

Experience must include:

• programming in Python, R, and SQL;
• Tableau;
• Data mining;
• Data analysis;
• Modeling of complex datasets;
• Statistical analysis;
• Quantitative analytics;
• Forecasting and predictive analytics;
• Deep learning and optimization algorithms; and
• Scrum project management.

Salary: $179,878 to $180,878 per year

Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.

As a condition of employment, Sephora requires all newly hired employees to be fully vaccinated against COVID-19 by their start date unless they have requested and received an exemption due to a qualifying medical condition, a sincerely held religious belief or practice, or a requirement by law.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.

While at Sephora, you’ll enjoy…

• 
  The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

As a condition of employment, Sephora requires all newly hired employees to be fully vaccinated against COVID-19 by their start date unless they have requested and received an exemption due to a qualifying medical condition, a sincerely held religious belief or practice, or a requirement by law.