About Attentive:
Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.
Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!
As the Manager, IT Support at Attentive, your role is to ensure an exceptional IT experience for our end users. Your focus is on leading customer support and efficient teams, with a strong belief in measuring and managing performance. You excel in identifying areas for improvement within the IT function and approach problem-solving with creativity and resourcefulness. You know that “if it can be measured, it can be managed” and utilize this superpower to effectively identify potential areas of improvement in the IT function. You aspire to build and enhance the IT function while leading a dedicated team of helpdesk associates and engineers.
For US based applicants:
- The standard base salary range for this position is $100,000 - $140,000 annually.
- This position is eligible for equity in the form of RSUs.
#LI-REMOTE #LI-MDK1
Attentive Company Values
Default to Action - Speed is our best offense and defense
Never Settle - Continuously raise the bar for yourself and your teammates
Hard Work Solves Big Problems - Success requires grit and resilience
Be Attentive - Work together as a team to drive greatness for our company and our customers
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.