Manager, QA

Interact with customers to gather insights and translate technical concepts

Bring high energy, effectiveness at managing relationships (up, down, across), and ability to roll-up their sleeves to get the job done

Serve as a SQA lead and work with the leads of other disciplines to increase the SQA impact on the end product

Provide team oversight during the full software development life cycle, from conception, design, implementation and testing to documentation, delivery and maintenance

Provide time estimates, technical recommendations, and proposed test solutions based on technical and business requirements

Oversee and direct the development of new test frameworks and applications to ensure the implementation of manual and automated test solutions

Mitigate risk and escalate to technology leadership as appropriate

Develop and increase team performance and collaboration across organization

Design, implement, and document procedures for process control, process improvement, testing and CI/CD.

Establish and implement metrics to monitor system effectiveness and enable making sound product quality decisions.

Create testing and automation strategies and approaches in alignment with overall organizational goals

Work collaboratively with development and the QA team to identify test cases and suites best suited for automation Have an ability to influence across boundaries and at all levels of the organization

Think strategically to help drive features and services for short and long-term growth

Create a fun, fast paced, motivating and rewarding environment for their teams and the organization

Attract, build and retain a highly engaged and capable quality assurance teams that can deliver on our technology and business strategies

Have proven track record in leading the architecture, design, development and operations of enterprise scale testing frameworks, processes, methodologies for diverse environments, solutions, and products

Excellent analytical, research, documentation, project planning and implementation skills

Ability to adapt and willingness to learn new technologies and techniques

Proficiency in QA methodologies, software testing principles, concepts, verification/ validation techniques, and test management

Working knowledge of Selenium and TestNG

Working knowledge of API and load testing tools

Experience using various bug tracking tools such as Rally, and test management tools such as qTest

Experience working in a CI/CD environment preferably with a modern build release tool such as Jenkins

An unwavering passion for managing the dynamics of a fast-paced environment

Experience with the Scaled Agile Framework (SAFe)

Experience with Test Driven Development

Hunger to learn new concepts, new technologies, and be exposed to/adopt new ideas

Kept your coding skills sharp and care deeply about writing solid code

Skills to communicate effectively cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering effort

Are self-motivated and excellent problems-solvers

Are driven to improve, personally and professionally

Mentor and inspire others to raise the bar for everyone around them

Love to collaborate with their peers, designing pragmatic solutions

Effectively lead and manage change within their area of responsibility as well as across the business

Have a cooperative, collaborative, open and flexible mindset

BS/MS in Computer Science/Computer Engineering or related technical degree; or equivalent amount of professional development

Have an intense passion for technology and solutions design

Have 3-5 years professional experience as a quality assurance manager in an agile environment including working with enterprise customers on large scale projects or have 3-5 years professional experience as a Senior Quality Engineer in an agile environment with experience building automation frameworks and CI/CD pipelines from the ground up