Job details

Manager, Software Engineering - AI Observability (Remote)

Req ID

FY24|R&D|#5199

Location(s)

Atlanta, Georgia, USA; Baltimore, Maryland, USA; Boston, Massachusetts, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Dallas, Texas, USA; Jersey City, New Jersey, USA; Miami, Florida, USA; Philadelphia, Pennsylvania, USA; Portland, Oregon, USA; Salt Lake City, Utah, USA; Vancouver, Washington, USA;

Work arrangement(s)

Fully Remote (works exclusively from home), Hybrid (works from home and New Relic office throughout the week)

Your opportunity

At New Relic, we help customers understand, optimize, troubleshoot and improve their sophisticated software systems, including AI, machine learning, and large language models.

Our AI Observability team is looking for an experienced manager with a passion for people, and systems, who can lead and mentor engineers as well as collaborate with multiple teams! This position will report directly to a Director and is available to work from home or any New Relic office.

What you'll do

Lead and grow teams of software engineers that work on the observability and reliability of our data platform!
Ensure the success of software projects through the planning and execution phases within and across teams
Partner closely with product management, fellow engineering managers, and key decision-makers to set up team priorities and roadmap
Mentor and develop an engineering team by holding regular coaching and career pathing conversations
Provide growth opportunities for engineers by assigning projects tailored to skill level and interests
Develop and iterate on processes and practices that keep your team focused and executing efficiently

This role requires

2+ years of experience leading high-performing operationally focused software engineering teams
Experience leading cloud-focused teams or back-end development teams
Consistent track record of delivering high-quality software in regular, iterative releases
Ability to collaborate within your own and across departments
Experience mentoring and coaching team members

Bonus points if you have

Familiarity with modern people management practices
Experience leading high-complexity projects with cross-team dependencies
Familiarity with observability
Familiarity with statistics

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to help every engineer do their best work, every day, using data, not opinions, at every stage of the software lifecycle. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
We believe in empowering all Relics to achieve professional and business success through a workforce model called Flex First. Flex First allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Read more about Flex First.
Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Estimated Base Pay Range: $ 167,000 - $ 209,000
The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan and a competitive equity package. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.

Wage - midpoint

209,000

Wage - minimum

167,000

#LI-JH1 #LI-Remote

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