Job details

Technical Support Specialist

MANTL is a fast-growing NYC-based FinTech SaaS company seeking a Technical Support Specialist to address customer inquiries and resolve technical issues, providing an excellent customer experience.

Skills

Technical support experience
SQL programming
Excellent communication skills
Problem-solving skills
Familiarity with Zendesk

Responsibilities

Be the primary point of contact for customers.
Address customer inquiries and resolve complex technical issues.
Work closely with team members and departments to provide timely solutions.

Education

None specified

Benefits

Competitive salary
Equity
100% covered medical, dental and vision insurance
Unlimited PTO
Remote setup allowance of $400
Team-building events
Mental health programs

To read the complete job description, please click on the ‘Apply’ button

MANTL Glassdoor Company Review

3.8

MANTL DE&I Review

4.3

CEO of MANTL

Nathaniel Harley

Approve of CEO

By MANTL

Mantl is the first customer-centric outer core ecosystem that gives banks and credit unions the flexibility to innovate using modern technology, while owning their brand throughout the entire customer lifecycle.For more information go to http://ww...

8 jobs

MATCH

Calculating your matching score...

FUNDING

Series A

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE