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Accounting Senior Specialist, Controls

Reporting to the Manager of US Segment Controls, the senior accountant plays a key role in the management and day-to-day execution of financial control procedures within the operations areas, accounting and actuarial shared service groups and operational risk framework, which includes:

SOX & MAR coordination

Design of controls and best practices

Liaison with operational financial controls

External audit coordination

Actuarial valuation controls

Reinsurance controls

Incident reporting

The position will provide opportunities to build on competencies such as design and implementation of controls, process documentation, collaboration and coordination across business areas including Audit Services and external audit, project management and developing knowledge of John Hancock operational and actuarial controls/processes.

Position Responsibilities:

  • Establish strong working relationships with operational leads in Insurance and Annuity, business unit/shared service actuaries, Audit Services, external auditors, and accounting shared service providers.

  • Compile and facilitate the quarterly operational quality assurance review with key actuarial team members.

  • Manage SOX/MAR walkthroughs and quarterly/annual audits for assigned business areas/shared services, addressing audit inquiries promptly.

  • Provide regular status reports to the Manager/Director of Audit Services and external auditors, and compile SOX/MAR control documentation to meet external audit standards.

  • Assist in assessing and reviewing the adequacy of controls and addressing any deficiencies in the overall actuarial framework of the business area/shared service.

  • Collaborate with Audit Services to share best practices, design risk management solutions, and drive continuous improvement in the controls framework, ensuring adherence to professional standards.

Required Qualifications:

  • Bachelor’s degree in accounting or finance or equivalent work experience

  • Minimum of 3 - 5 years accounting experience

  • Strong interpersonal skills, including the ability to influence management at various levels of the organization.

  • Detailed oriented with strong organization and project management skills.  Excellent customer focus and a commitment to quality while still meeting deadlines.

  • Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others.

  • Strong analytical and inquiry skills to understand operational and valuation processes and controls.

  • Self-motivated, ability to work independently and with teams at the Boston, Toronto, MBPS locations.

  • Strong computer skills and advanced knowledge of Microsoft Excel.

Preferred Qualifications:

  • CPA preferred.

  • Public accounting experience a plus.

  • Working knowledge of SOX, MAR, and IFRS/NAIC accounting guidelines are a plus.

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$71,925.00 CAD - $119,875.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

Average salary estimate

$95900 / YEARLY (est.)
min
max
$71925K
$119875K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Accounting Senior Specialist, Controls, Manulife

Join Manulife as an Accounting Senior Specialist in Controls based in Toronto, Ontario, where you'll play a vital role in shaping our financial control procedures. Reporting to the Manager of US Segment Controls, you'll be the linchpin in collaborating closely with operational leads in Insurance and Annuity, the actuarial teams, and our Audit Services. In this engaging role, you'll manage key responsibilities like ensuring compliance with SOX & MAR, designing effective control measures, and facilitating quarterly operational quality assurance reviews. You'll also coordinate with external auditors to deliver seamless audits and compile necessary documentation that meets high external standards. Your work will directly impact Manulife's operational risk framework by assessing controls and addressing deficiencies. While at Manulife, you'll be encouraged to develop your skillset through hands-on involvement in cross-functional projects, enhancing your project management and analytical abilities. If you have a knack for problem-solving and a passion for financial controls, this position is an ideal opportunity to grow in a supportive, flexible environment where your contributions will be recognized and celebrated. Join our global team at Manulife, where diverse perspectives shape the future of financial services, and embark on a career path that values your well-being and growth.

Frequently Asked Questions (FAQs) for Accounting Senior Specialist, Controls Role at Manulife
What are the primary responsibilities of an Accounting Senior Specialist at Manulife?

As an Accounting Senior Specialist at Manulife, your primary responsibilities include managing financial control procedures within various operational areas, overseeing SOX and MAR coordination, designing organizational controls, and collaborating with external auditors. You'll facilitate quarterly operational reviews and ensure that documentation meets audit standards, playing a key role in maintaining our robust operational and actuarial frameworks.

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What qualifications are required for the Accounting Senior Specialist role at Manulife?

To qualify for the Accounting Senior Specialist position at Manulife, candidates typically need a Bachelor’s degree in accounting or finance, along with 3 to 5 years of relevant accounting experience. Strong interpersonal skills, attention to detail, and proficiency in analytical and project management skills are essential. A CPA designation and familiarity with SOX, MAR, IFRS, and NAIC accounting guidelines are preferred.

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How does the role of Accounting Senior Specialist contribute to operational risk management at Manulife?

The Accounting Senior Specialist at Manulife plays a crucial role in operational risk management by assessing the adequacy of financial controls and addressing deficiencies within the actuarial framework. You’ll leverage best practices and collaborate closely with various teams to promote continual improvements and ensure that operational processes adhere to high standards of quality and compliance.

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What skills are essential for success as an Accounting Senior Specialist at Manulife?

Success as an Accounting Senior Specialist at Manulife hinges on strong analytic and inquiry skills, effective communication abilities, and a detailed-oriented mindset. Additionally, relationship-building skills are key, as you will interact with various stakeholders, including actuaries and external auditors, to promote collaboration and ensure effective audit execution.

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What opportunities for growth does the Accounting Senior Specialist position at Manulife offer?

The Accounting Senior Specialist role at Manulife offers abundant opportunities for growth, including hands-on experience in designing and implementing financial controls and engaging in cross-functional projects. You'll have the chance to deepen your understanding of operational and actuarial processes while working in a flexible environment that emphasizes your professional development and well-being.

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Common Interview Questions for Accounting Senior Specialist, Controls
Can you describe your experience with SOX and MAR coordination in your previous roles?

In your response, highlight specific examples where you have managed SOX or MAR compliance projects. Be sure to discuss your understanding of control frameworks, the importance of documentation, and how you've addressed any compliance deficiencies.

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How do you establish strong relationships with operational leads and external auditors?

Explain your approach to building relationships, which might include open communication, regular updates, and fostering trust. Share examples of how your interpersonal skills have positively influenced audit processes and collaboration within teams.

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What strategies do you use to manage multiple audits simultaneously?

Discuss your organizational strategies such as prioritization techniques, the use of project management tools, or your approach to maintaining thorough documentation. Emphasize your ability to meet tight deadlines while ensuring quality.

Join Rise to see the full answer
Can you provide an example of how you've contributed to a quality assurance review?

Share a specific instance where you facilitated a quarterly operational quality assurance review, detailing your role in compiling data, coordinating with actuarial teams, and addressing any identified issues in a timely manner.

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How do you handle discrepancies found during audits?

Discuss your analytical approach to identifying discrepancies, your methodology for conducting root cause analysis, and your focus on collaborating with relevant teams to address and resolve them effectively.

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What tools or technologies have you used to document and track financial controls?

Mention specific tools you've utilized, such as Excel for tracking or GRC platforms for compliance management. Discuss how you've leveraged these technologies to enhance your efficiency and accuracy in documentation.

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Describe a time when you had to influence management's decision regarding controls.

Provide an example that demonstrates your ability to present data and insights persuasively. Highlight your communication strategy and the outcome of your discussion with management.

Join Rise to see the full answer
How do you stay current with changes in accounting regulations and standards?

Explain your commitment to continuous learning, mentioning resources like professional development workshops, industry publications, and networking with peers to stay informed about the latest changes in accounting regulations.

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What is your experience with risk management solutions implementation?

Share examples of projects where you've implemented or proposed risk management solutions, explaining the challenges faced and how your initiatives improved the overall control framework.

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How would you approach onboarding new team members in the accounting department?

Discuss your approach to onboarding, which might include developing training materials, shadowing opportunities, and creating a supportive environment that fosters knowledge sharing and development.

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Decisions made easier. Lives made better. We are on a transformational journey. We want to remove complexity from the financial services industry, to make people’s lives better by helping to make their decisions easier. Being part of this transfo...

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Full-time, hybrid
DATE POSTED
April 16, 2025

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