Team Operations Manager

Institutional Property Advisors seeks a Team Operations Manager for their Philadelphia retail team. This role will oversee the entire sales process pipeline and support team members to ensure timely and precise execution at every stage of shopping center sales. The ideal candidate should possess strong organizational abilities, a foundational grasp of commercial real estate terms and property due diligence documents, a passion for real estate, proficiency in collaborative team environments, and a robust work ethic. 

• Maintain the sales team’s active and prospective shopping center disposition pipeline using excel, CRM database software and internal information systems
• Actively work with clients to coordinate the collection and organization of property due diligence material
• Perform location, market, property, retail tenant and economic research to be used in property marketing materials, as well as keep the local team apprised of market developments
• Coordinate between financial analyst and marketing team to use all due diligence and research materials to facilitate the production of property valuation proposals and offering memorandums which will be used to actively market retail assets to the marketplace
• Use internal and external software systems to manage all steps of the sales process, assist with prospective buyer requests, track major dates, and communicate/assist with internal corporate operations team processes
• Organize and coordinate client events and team functions

• 3-5 years’ experience with a commercial real estate owner, developer, broker or service provider, preferably focused on retail properties
• Proficiency with Microsoft Office
• Strong interpersonal and organizational skills with ability to manage multiple projects simultaneously
• Decision-making capability with thorough understanding of procedures, company policies, and business practices to achieve general results and client-drive expectations and deadlines
•  Excellent written and verbal communication skills with strong attention to detail
• Very process oriented and organized self-starter with sharp focus on details with an awareness of the bigger picture
• Ability to work successfully with “Type A” personalities and effectively within a team and with all levels of personnel
• Must have creative problem-solving abilities and a sense of personal accountability and urgency for achieving results in a challenging, fast-paced, environment 

Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available.

Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada.  

Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2023, the firm closed 8,297 transactions with a sales volume of approximately $48 billion.

The firm has perfected a powerful property marketing system that integrates broker specialization by property type and market area; the industry’s most comprehensive investment research; a long-standing culture of information sharing; relationships with the largest pool of qualified investors; and state-of-the-art technology that matches buyers and sellers.

Marcus & Millichap provides equal employment opportunities to all employees and applicants for employment without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breast feeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. In addition to federal law requirements, Marcus & Millichap complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.