Marketing Operations Manager

Role Overview:

We’re looking for an efficient problem solver with Marketo experience and strong project management skills. You must be process oriented with the ability to juggle multiple projects simultaneously. We need a detail-oriented team player who can work collaboratively and build bridges with stakeholders on multiple teams. You will be part of the Marketing Operations team responsible for data, process, and technology optimization, as well as external-facing communication.

Key Responsibilities:

• Project manage, implement and monitor integrated marketing campaigns

• Execute and maintain processes for data uploads to our marketing database

• Design, create, and optimize landing pages and emails

• Assemble marketing program performance reports via Marketo and Salesforce

• Work diligently with campaign managers, creative teams, and technical peers to improve strategy and execution of marketing campaigns

• Evaluate new technologies and manage existing systems to improve and optimize team performance

• Develop and document new project execution processes

About You:

• Experience: 3+ years using Marketo, as well as a balance of analytical, strategic business, and interpersonal skills

• Extensive ticket management experience. You must have substantial knowledge of ticket management, associated platforms, and processes.

• Effective problem solver: You easily anticipate and spot key business issues as opportunities and quickly solve complex problems by proposing recommendations and fixes

• You are a strong individual contributor and an independent thinker. Though your work is self-directed, you know when to ask for support or collaboration

• You prioritize tasks and juggle multiple projects simultaneously

• You're comfortable with ambiguity. You know how to structure complex issues and take a hypothesis driven approach to problem solving. You turn messes into processes – and you love doing so

• Always a team player. You're positive, optimistic, and willing to help out wherever needed

Base Pay Range: $160K – 210K. Actual base pay within this range will depend on varying circumstances, including the work location, individual qualifications, company budget and other operational business needs. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.