Senior QA Analyst

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With tens of millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

About the Role

We are seeking a dedicated Senior QA Analyst to join our dynamic QA team at Hinge. In this role, you will play a pivotal part in safeguarding the quality of our Android and iOS applications, driving continuous improvements, and shaping the future of QA standards across the company. You will collaborate closely with cross-functional teams, ensuring that our users enjoy a seamless experience. At Hinge, you'll have the chance to innovate, expand your skills, and advance your career as you contribute to the ongoing evolution of both the team and the company.

• Test Planning & Case Development: Design, develop, and implement a comprehensive automation strategy for the Hinge app by creating detailed test plans, test cases, and automated test scripts based on functional requirements and technical specifications.
• Spearhead the development and execution of automated tests (e.g., functional, regression, integration, and performance) to ensure efficient, repeatable, and reliable testing processes.

• Cross-Functional Collaboration: Work closely with product managers, developers, and UX teams to identify features and areas that will benefit most from automation.
• Provide technical input on requirements and user stories, advocating for automation solutions that enhance test coverage and reduce manual testing efforts.

• Bug Tracking & Resolution via Automation: Collaborate with development teams to integrate automated regression testing into the defect resolution workflow, ensuring long-term quality improvements.

• User-Reported Issue Integration: Incorporate user-reported issues into automated regression cases for continuous validation, helping to establish quantitative metrics for assessing the quality and reliability of the Hinge app.
• Develop automation scenarios that replicate real-world usage based on user feedback to ensure comprehensive test coverage.

• Communication & Automation Advocacy:  Clearly communicate automation progress, test results, and insights during daily stand-ups, sprint planning, and retrospectives, ensuring transparency and alignment with cross-functional teams.
• Serve as an advocate for automation best practices, educating peers on the benefits and methodologies of automated testing.

• Process Improvement & Innovation: Continuously assess and refine the automation framework, testing processes, and methodologies to drive efficiency and improve overall product quality.
• Stay updated on emerging automation tools and trends, proactively recommending innovative solutions to enhance testing capabilities and optimize the user experience.

• Extensive QA Experience: Minimum of 5+ years in QA, with at least 3 years dedicated to automated testing of mobile applications in fast-paced Agile environments.

• Automation Expertise: Proven hands-on experience in designing, developing, and maintaining automated test frameworks for mobile apps using industry-standard tools such as Appium, Espresso, or XCUITest.
• Demonstrated ability to write robust, reusable test scripts in programming languages (e.g., Java, Kotlin, Swift) and integrate them within continuous integration pipelines (e.g., Jenkins, GitLab C, CircleCII).

• Deep Technical Proficiency: Advanced understanding of the Software Development Life Cycle (SDLC) and modern testing methodologies, with a track record of identifying, documenting, and prioritizing critical defects in a systematic manner.
• Expertise in test case design, execution, and automation, ensuring rigorous verification of product quality at every stage of the development process.

• Analytical & Problem-Solving Skills: Exceptional attention to detail combined with strong analytical abilities to thoroughly investigate, diagnose, and resolve complex issues, while proactively proposing innovative solutions. 
• Proven experience in using data-driven approaches to enhance test coverage and quality, with a track record of recommending actionable improvements to optimize testing processes and product performance.

• Effective Communication: Excellent written and verbal communication skills, with a demonstrated ability to clearly articulate technical issues to both technical and non-technical stakeholders in a timely manner.
• Experience in preparing comprehensive test documentation, reports, and dashboards that drive decision-making.

• Quality and Performance Commitment: A relentless focus on delivering high-quality products, with an unwavering commitment to upholding the performance and integrity of the mobile application.
• Must demonstrate an ability to work under pressure and meet tight deadlines without compromising on quality.

• Cross-Platform Testing Proficiency: Strong background in testing both Android and iOS applications, with the capability to design cross-functional test strategies that ensure consistency and performance across platforms.

• Desirable but not Mandatory: Experience with AI-driven automation tools to leverage machine learning for predictive testing, adaptive test case generation, and enhanced defect detection is an added advantage.
• Experience Establishing and maintaining a robust automation framework from scratch, including integration with continuous integration/continuous deployment (CI/CD) pipelines.

As a member of our team, you’ll enjoy:

401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.

Professional Growth: Get a $3,000 annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.

Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)

Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide $10,000 toward fertility preservation. You and your spouse/domestic partner are both eligible.

Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.

ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Vibras, Women/Nonbinary, Parents, and Remote—that hold regular meetings, host events, and provide dedicated support to the organization & its community.

At Hinge, our core values are…

Authenticity: We share, never hide, our words, actions and intentions.

Courage: We embrace lofty goals and tough challenges.

Empathy: We deeply consider the perspective of others.

Diversity inspires innovation

Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.

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