Trust & Safety Sr Product Manager, Tools

The Match Group Central Platforms Technology and Services team is on a mission to create safer platforms and communities for all. The growing Central Platforms team is looking for a Senior Product Manager to execute the product roadmap for Match Group’s central safety toolset. The ideal candidate has experience in the trust and safety space building tools that support moderation and operations workflows.

Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Match, Hinge, Plenty of Fish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire.

We are flexible and offer full remote or hybrid working models as options to accommodate our team. Match Group is headquartered in Dallas, TX, with offices in LA and New York. 

• Lead product discovery, prioritization and execution of new features, enhancements, and optimizations that maximize the performance of our central safety tools.
• Clearly communicate the vision and roadmap to senior management and key stakeholders; ensuring alignment with the company-wide trust & safety objectives.
• Create product specifications with clear business justification, product requirements, and user flows that speak to the safety needs across the entire portfolio.
• Coordinate and prioritize updates with portfolio-wide product and engineering teams.
• Provide internal training to trust and safety leads on how to utilize the tools.
• Collaborate with Match Group stakeholders across the globe to align on strategies that maximize the impact and efficiency of Operations & Moderation teams, while solving underlying safety concerns.
• Partner with Analytics to identify metrics to measure the success of service changes, analyze results, and use analysis to inform further iteration.
• Assess emerging safety products to measure potential value to the organization. Provide recommendations for new technologies; support third-party vendor communications, evaluations, and integrations.
• Grow with the Match Group Central Platforms team by supporting internal initiatives to uplift our people, processes, and presence.

• 5+ years of product management or related experience in an agile environment, experience in Trust & Safety tooling preferred.
• Experience supporting business-critical systems for multinational customers at scale.
• Expert working knowledge of Google Suite, Jira, Confluence, and Slack.
• Ability to structure problem-solving approaches and bring multiple solutions to solving complex problems. Experience developing processes for sharing information and insights across large organizations.
• Experience working with third party technology providers.
• Equal comfort communicating to business stakeholders and engineers; ability to tailor the message appropriately to the audience.
• Ease with building trust with cross-functional stakeholders through integrity, honesty, authenticity, and drive.
• Demonstrated proactiveness and perseverance in complex and constantly evolving environments.

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Why Match Group?

Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer:

Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being

Financial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security

Unplug – Generous PTO and 18 paid holidays so you can unplug

Career – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work

Family – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts  

Company Gatherings – We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging!

We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic.  Period. 

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@matchgroup.com.