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Senior Manager, Client Delivery

Maven is looking for a Senior Manager, Client Delivery to own client implementations for our direct employer and payer partners. This role is part of the Client Services team at Maven.

Skills

  • Strong operational skills including project management, business requirements gathering, and relationship management
  • Distinctive problem-solving and analytical skills
  • Excellent written and oral communication and interpersonal skills
  • Significant entrepreneurial drive
  • Bachelor’s degree with a strong educational track record

Responsibilities

  • Define and develop implementation plans inclusive of templates, processes, and reporting
  • Lead strategic client implementations by building relationships, communicating project status and open issues, facilitating regular communications, and preparing project artifacts
  • Lead cross-functional projects and client implementations with various teams
  • Ensure quality and satisfaction on all client implementations
  • Identify and implement continuous process improvement opportunities
  • Own execution of full-scale internal and external projects

Education

  • Bachelor’s degree

Benefits

  • Access to Maven platform and specialists
  • Whole-self care through wellness partnerships
  • Generous parental leave and new parent stipend
  • 401K matching for US-based employees
  • Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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CEO of Maven Clinic
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Kate Ryder
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Maven is the largest virtual clinic specializing in women's and family health. Since it's launch in 2014, Maven has been providing support across fertility, pregnancy, adoption, parenting, and pediatrics worldwide.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Empathetic
Feedback Forward
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Paid Time-Off
Paternity Leave
Maternity Leave
Equity
Medical Insurance
Dental Insurance
Vision Insurance
401K Matching
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$145,000/yr - $175,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 30, 2024

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Inclusive & Diverse
Mission Driven
Empathetic
Feedback Forward
Collaboration over Competition
Growth & Learning
Paid Time-Off
Paternity Leave
Maternity Leave
Equity
Medical Insurance
Dental Insurance
Vision Insurance
401K Matching