Job details

Senior Manager, Client Delivery

Maven is looking for a Senior Manager, Client Delivery to own client implementations for our direct employer and payer partners. This role is part of the Client Services team at Maven.

Skills

Strong operational skills including project management, business requirements gathering, and relationship management
Distinctive problem-solving and analytical skills
Excellent written and oral communication and interpersonal skills
Significant entrepreneurial drive
Bachelor’s degree with a strong educational track record

Responsibilities

Define and develop implementation plans inclusive of templates, processes, and reporting
Lead strategic client implementations by building relationships, communicating project status and open issues, facilitating regular communications, and preparing project artifacts
Lead cross-functional projects and client implementations with various teams
Ensure quality and satisfaction on all client implementations
Identify and implement continuous process improvement opportunities
Own execution of full-scale internal and external projects

Education

Bachelor’s degree

Benefits

Access to Maven platform and specialists
Whole-self care through wellness partnerships
Generous parental leave and new parent stipend
401K matching for US-based employees
Professional development opportunities

To read the complete job description, please click on the ‘Apply’ button

Maven Clinic Glassdoor Company Review

4.3

Maven Clinic DE&I Review

4.5

CEO of Maven Clinic

Kate Ryder

Approve of CEO

By Maven Clinic

Maven is the largest virtual clinic specializing in women's and family health. Since it's launch in 2014, Maven has been providing support across fertility, pregnancy, adoption, parenting, and pediatrics worldwide.

57 jobs

MATCH

Calculating your matching score...

BADGES