Environmental Services Technician

As an Environmental Services Technician at Mayo Clinic, your primary responsibilities include disinfecting and cleaning patient areas, operating rooms, exam rooms, and common spaces to ensure a safe and hygienic environment for patients, staff, and visitors. You will also be trained to effectively use cleaning tools and chemicals and replenish supplies as needed, contributing to the ongoing commitment to patient care excellence.

To apply for an Environmental Services Technician position at Mayo Clinic, candidates must be at least 18 years old and have the ability to read, write, and communicate in English. While a High School diploma or G.E.D. is preferred, experience in customer service and cleaning is advantageous. Being organized, efficient, and flexible in responding to changing priorities is essential for success in this role.

At Mayo Clinic, the compensation range for Environmental Services Technicians is between $17.24 and $22.09 per hour, based on union contracts. Additionally, there is an evening shift differential of $1.35 per hour applicable for all weekday evening shifts, providing a competitive overall compensation package.

The work schedule for an Environmental Services Technician at Mayo Clinic typically runs from Monday to Friday, with hours set from 4:00 PM to 12:30 AM. There is also a requirement to work every fourth weekend from 6:00 AM to 2:30 PM, allowing a structured yet flexible working arrangement.

Mayo Clinic actively invests in the professional growth of its Environmental Services Technicians by providing ongoing education and advancement opportunities. In a collaborative environment that promotes innovation, you'll be encouraged to explore new skills and knowledge to help you build a successful career within the organization.

When answering this question, it's best to highlight specific cleaning methods you've used, any relevant training you have undergone, and the importance of adhering to safety protocols. Use examples illustrating your attention to detail and commitment to providing a clean environment, especially in relation to patient care.

In responding to this question, discuss techniques you use for effective time management, such as creating checklists or assessing urgency. Providing examples of past experiences where you successfully prioritized tasks will strengthen your answer.

Your answer should reflect an understanding of safety protocols specific to environmental service roles. Discuss your familiarity with Material Safety Data Sheets (MSDS), proper chemical handling, and how you’ve implemented safety measures in past jobs to protect yourself and others.

In your response, emphasize your communication skills and the importance of teamwork in a healthcare setting. Share an example of a conflict you've resolved by collaborating with colleagues and how this resulted in a positive outcome for your work environment.

When discussing your motivation, express a passion for contributing to patient safety and comfort. Highlight personal experiences or values that drive your commitment to maintaining cleanliness in healthcare settings, as well as your desire to be part of a reputable organization like Mayo Clinic.

Prepare to discuss a specific case that demonstrates your problem-solving skills. Detail the situation, the steps you took to address the challenge, and the successful outcome, explaining how it reflects your capability as an Environmental Services Technician.

In your answer, refer to any training you've received or certification you hold in operating cleaning machinery, such as floor scrubbers or disinfectant sprayers. Provide examples of how you used these tools effectively in previous positions, ensuring proper maintenance and safety procedures.

Your answer should include strategies you utilize for maintaining cleanliness in high-traffic zones, such as increasing cleaning frequency, using appropriate disinfectants, and implementing signage to inform others of cleaning operations. Explain how you adapt your approach to meet different needs in these areas.

Emphasize the importance of reporting unsafe conditions immediately. Explain your approach to identifying hazards, how you would document and communicate the issue, and the follow-up actions you would take to ensure resolution and prevent reoccurrence.

Your answer should reflect your admiration for Mayo Clinic's commitment to patient care, employee support, and innovation. Highlight specific values or reputation aspects that resonate with you and express your excitement about contributing to their mission in a meaningful role.