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Director of Design, Standards & Brand Review

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description

McDonald’s has a current exciting opening within the USRD team for a Director of Design (Standards and Brand Review). The role will report into the Sr. Director of the function.

Several of the responsibilities of the role include but are not limited to:

  • Integration of a comprehensive customer journey into restaurant design (site building, dining rooms and back of the house)
  • Collaborating with designers and US Ops to assure successful development of US modern programs (New and Reinvestment)
  • Develop US Design Standards for New and Reinvestment Development
  • Piloting & Driving specific US Market design solutions
  • Collaborate with Global Design and other key customers in the continual modernization of the US market

In the role of Director on Design (Standards & Brand Review), you will contribute to setting the short-term strategy for your function and implement long-term strategies for the function. This individual will make decisions and is accountable for the performance and results of multiple teams within USRD. While leading a team, you will communicate the long-term operational tactical and strategic implications while managing internal and external customer partnerships. The Director will solve difficult problems impacting multiple teams whole identifying ways to improve the current customer needs. The role will also include being held accountable for the direction of all budget and resource allocation decision for major projects across USRD.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $168,350-$218,860 / per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

  • Major Modernization Program or Accelerated Development - engagement with multiple stakeholders
  • Degree in Architecture, Design, Construction Management preferred

Additional Information

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Average salary estimate

$193605 / YEARLY (est.)
min
max
$168350K
$218860K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Design, Standards & Brand Review, McDonald's Corporation

Are you ready to take your design career to the next level? McDonald's, the global leader in the food service industry, is on the lookout for a passionate and innovative Director of Design, Standards & Brand Review to join our dynamic USRD team in the vibrant city of Chicago, IL. This is a fantastic opportunity for someone who thrives on integrating a comprehensive customer journey into restaurant design, from the layout of dining rooms to the functionality of back-of-house operations. As the Director of Design, you will play a pivotal role in collaborating with talented designers and our US operations team to ensure the successful implementation of modern design programs, whether it’s a new construction or reinvestment project. Your expertise will contribute to developing robust US Design Standards and innovating market-specific design solutions. Accountability is key here, as you’ll oversee budget decisions and guide multiple teams to enhance customer experiences while driving operational efficiencies. McDonald’s values inclusivity and community, and we want individuals who can contribute positively to our company culture. If you're passionate about design and ready to create impactful solutions that resonate with millions of customers, we encourage you to apply, even if you don't meet every single qualification. With a competitive salary, benefits, and a flexible work environment, this role is more than just a job—it’s an opportunity to make a difference on a global scale.

Frequently Asked Questions (FAQs) for Director of Design, Standards & Brand Review Role at McDonald's Corporation
What responsibilities does the Director of Design, Standards & Brand Review at McDonald's hold?

The Director of Design, Standards & Brand Review at McDonald's is responsible for overseeing the integration of customer journeys into restaurant designs, ensuring that both new constructions and renovations align with modern design standards. This individual collaborates closely with designers and operations teams while also contributing to the development of US-specific design standards and market solutions.

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What qualifications are necessary for the Director of Design position at McDonald's?

To qualify for the Director of Design role at McDonald's, candidates should preferably have a degree in Architecture, Design, or Construction Management, along with experience in major modernization programs and stakeholder engagement. Strong leadership skills and a creative outlook towards customer experience are essential for this position.

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What is the expected salary range for the Director of Design role at McDonald's?

The expected salary range for the Director of Design, Standards & Brand Review at McDonald's is between $168,350 and $218,860 per year. This range reflects the competitive nature of the role, considering the candidate’s experience and job-related factors.

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What type of leadership style is McDonald's looking for in their Director of Design?

McDonald's seeks a Director of Design who possesses a collaborative and strategic leadership style. The role requires someone who can effectively communicate long-term vision, manage internal and external partnerships, and drive improvement initiatives that cater to evolving customer needs, all while leading multiple teams.

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Does McDonald's offer any benefits for the Director of Design, Standards & Brand Review?

Yes, McDonald's provides a comprehensive benefits package for the Director of Design role, including eligibility for bonuses, long-term incentives, and various employee benefits such as tuition assistance and a sabbatical program, all aimed at supporting the well-being and growth of their employees.

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Common Interview Questions for Director of Design, Standards & Brand Review
Can you describe your experience with integrating customer journeys into design projects?

In answering this question, share specific examples where you've successfully implemented a customer-centric approach in previous design projects. Highlight your understanding of the customer journey and how it informs design decisions, showcasing your ability to translate customer needs into functional and aesthetic outcomes.

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How do you handle collaboration with cross-functional teams?

Discuss your strategies for fostering teamwork and communication among diverse groups. Emphasize your experience working with designers, operations, and other stakeholders, illustrating your ability to bridge gaps and align varied perspectives towards a common goal.

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What approach do you take when developing design standards?

Outline your method for creating design standards that balance innovation with practicality. Explain how you gather feedback, analyze trends, and ensure that standards enhance both aesthetic appeal and operational efficiency in restaurant environments.

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Describe a challenging problem you've faced in a previous design role.

Select a specific challenge that required creative problem-solving and collaboration. Discuss the steps you took to address the issue, the stakeholders involved, and the outcome, emphasizing your resilience and resourcefulness in the design process.

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How do you stay updated with design trends and innovations?

Share your methods for keeping abreast of industry trends, such as attending trade shows, following design publications, or engaging in professional networks. Illustrate how this knowledge has influenced your design choices and kept your work relevant and forward-thinking.

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What is your process for evaluating the success of a design project?

Discuss the metrics or feedback mechanisms you implement to gauge the success of your design projects. Highlight how you incorporate both qualitative and quantitative data to assess performance and identify areas for improvement in future projects.

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Can you provide an example of a successful design project you led?

Choose a project that demonstrates your design acumen and leadership capabilities. Describe your role, the stakeholders involved, the design objectives, and the results achieved, focusing on how your vision translated into tangible outcomes.

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How do you incorporate sustainability into your design projects?

Explain your commitment to sustainable design practices and give examples of how you've integrated eco-friendly materials or processes into your projects. Discuss the importance of sustainability in the food service industry, particularly at a large corporation like McDonald's.

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What strategies do you use to manage project budgets effectively?

Discuss your budgeting experience by outlining the techniques you use to create accurate forecasts, monitor expenses, and adjust plans as necessary. Highlight your ability to prioritize spending that aligns with strategic objectives and delivers value.

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How do you ensure that your design solutions meet customer needs?

Share your methods for gathering customer feedback and conducting research to understand their preferences and pain points. Illustrate how you incorporate this information into your design solutions to create meaningful and engaging restaurant experiences.

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McDonald's Corporation is a chain of fast food restaurants. Headquartered in Oak Brook, Illinois, the company's famous menu items include the Big Mac, Chicken McNuggets and Egg McMuffin. McDonald's is a publicly owned company and operates a Canadi...

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December 11, 2024

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