Manager, Business Communications

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

We’re looking for a Manager, Business Communications to support the development and execution of communications strategies that advance enterprise storytelling priorities and inspire the McDonald’s System to action. This will be a critical role reporting to the Director, Global Business & Employee Communications.

Responsibilities:

Business Milestones: Develop integrated communications strategies and creation of materials for milestone announcements that affect McDonald’s business and brand, including leading a cross functional communications team and developing key assets like Q&As, talking points, key messages, and cascades

Financial and Investor Communications: Support the script development and communications planning on behalf of the CEO & Chairman for key financial and governance engagements, including but not limited to quarterly Earnings calls, Annual Shareholders’ Meeting, and McDonald’s Annual Report.

Enterprise Storytelling:

• Partner with communicators and other cross-functional partners to develop and execute communication plans and materials that drive alignment and action against short and long-term priorities among franchisees, employees and suppliers.
• Serve as a strategic advisor, cultivating trusted partnerships with business leaders and their teams.
• Identify, train, and deploy leadership and SMEs across McDonald’s global markets to communicate our enterprise business strategy to protect the brand’s reputation.

• BA/BS degree required
• Prior corporate communications experience – both in strategy development and in execution
• Outstanding writing and editing skills, with an eye to tailor messaging for a range of internal and external communication channels and audience types
• Excellent verbal communications skills, including presenting in larger forums
• Experience advising and working with senior executives
• Intermediate business literacy required, including digesting quarterly Earnings reports, annual reports, quarterly business reviews, and other public and investor documents. Experience supporting financial communications needs such as earnings and shareholder communications is a plus.
• Ability to navigate, orchestrate, and work through complex issues with a strategic, tactical, and fresh perspective
• Proven ability to adapt quickly to a fast-paced environment and support multiple high priority work streams and at times, with ambiguous undefined circumstances
• Self-starter with strong sense of initiative and focused on results
• Effective collaborator who will work cross functionally across teams and geographies/ time-zones.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.