Digital Communication Associate
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Position Summary:
Reporting to the Communications Officer, Faculty of Arts, this position supports digital communications across the units of the Faculty, primarily by developing and coordinating the execution of digital content production plans, creating English-language content, optimizing images, and building menus and layouts for McGill websites. Working closely with site owners, web designers, developers and other communications specialists, the incumbent will implement recommendations for content and site optimization using McGill's central web content management system.
Primary Responsibilities:
Participate in client consultations to collect content requirements, assess specifications, and plan work on new and existing websites.
Assist in developing content strategies to increase web usability, overall content reach and adherence to current digital standards and best practices.
Administer the execution of digital content plans.
Build and refine site menus, layouts, and blocks using site building tools (training provided).
Create, revise, and/or optimize text for user comprehension and search referencing.
Collaborate with content optimization and marketing specialists to define and implement best practices for writing tone and style.
Perform audits of web usability, content performance and compliance with branding standards and other guidelines (accessibility, translation, SEO, etc.).
Document bugs, issues, resolutions, testing results, etc. in tracking tools such as JIRA and Confluence.
Provide website administrators with the support they need to implement best practices and optimize their content, including individual/group training, workshops and coaching.
Create and enter content for email newsletters and online ads.
Review data collected by user tests, Google Analytics, Facebook, Envoke (email marketing) and other tools
Research, crop or resize photos and liaise with Multimedia or Graphic Design Services for video, graphical, or audio content
Other Qualifying Skills and/or Abilities
Strong understanding of web writing and usability principles
Proven experience writing effective web copy
Experience building or maintaining websites using the administration interface of CMS like Drupal and WordPress
Good understanding of HTML and CSS
General aptitude for learning complex user interfaces and technical tasks
Ability to stay abreast of evolving best practices, policies, and institutional standards for site and content management
Excellent command of written and spoken English. Spoken French.
Understanding of Agile project management principles, an asset
Experience working in public relations, marketing, or higher education, an asset
Experience working in email marketing, promotional writing, content optimization (SEO), and/or photography, an asset
Experience in editing/creating multimedia content (visual, video, audio)
As one of Montreal's Top Employers, here is what we offer:
- Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
- Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
- Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
- Competitive vacation policy
- Two (2) personal days
- Two (2) floating holidays
- Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
- Paid time off over the December holiday period
- Tuition waver for regular employees and their dependents
- Up to two (2) days of remote work per week where the position permits
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 (qualifier) on a scale of 0-4.
For a definition of our language proficiency levels, please click here.
Minimum Education and Experience:
Hourly Salary:
Hours per Week:
Supervisor:
Position End Date (If applicable):
Deadline to Apply:
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.
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Are you ready to contribute to exciting digital communication initiatives at McGill University? As a Digital Communication Associate in Dawson Hall, you'll be at the forefront of shaping how our Faculty of Arts communicates online. In this dynamic role, you’ll collaborate closely with the Communications Officer to develop and implement digital content production plans that engage our audience. You will be responsible for creating compelling English-language content, optimizing images, and enhancing the user experience across McGill websites. Your tasks will include participating in client consultations to gather content requirements, assisting in the development of effective content strategies, and maintaining website usability. You’ll get hands-on experience building site menus and layouts, ensuring that content adheres to best practices in SEO, accessibility, and branding standards. If you possess a knack for writing effective web copy and have an understanding of HTML and CSS, this is the perfect opportunity to make a measurable impact. In addition to a competitive benefits package and the chance for personal and professional development, you’ll thrive in a work environment that supports balance, flexibility, and inclusion. If you’re excited by the prospect of crafting digital narratives that resonate with diverse audiences and eager to grow in the vibrant campus culture of McGill University, we invite you to apply!
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MISSION The mission of McGill University is the advancement of learning and the creation and dissemination of knowledge, by offering the best possible education, by carrying out research and scholarly activities judged to be excellent by the highe...
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