Receptionist - Lancaster, WI Office

Medical Associates Lancaster Clinic is hiring a Receptionist to join their team! 

Schedule: Monday-Friday, 8am-5pm. 4 day per week position averaging of 72 hours per pay period

What you'll be doing: 

• Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions.
• Communicate clearly with customers via telephone and in person, and relay necessary messages to staff.
• Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer.
• Review, update or obtain customer information making necessary changes to ensure correct billing. Set up new insurance coverage as needed.
• Assist customers with self-service systems as applicable, which may include but not limited to: online patient portals, electronic kiosks, etc
• Perform phlebotomy duties once trained 
• Complete all other assigned projects and duties.

Knowledge, Skills and Abilities:

Education: High school diploma or GED Required.

Experience: From three months to one year of similar or related experience. Preferred candidates have previous experience in a clinic setting, knowledge of health insurance processing, are highly proficient on a computer, and can learn new programs quickly with training.

Other Skills: All candidates should have amazing customer service and communication skills, enjoy doing a wide variety of tasks throughout the day, and always conduct themselves with professionalism and tact. Willingness to learn and perform phlebotomy task