As a medical claims representative trainee, you’ll be instrumental in keeping the medical claims process efficient and supportive for our customers. Focusing on personal injury protection medical coverage, you’ll analyze accident details, medical records and terminology. You’ll also adjust claims while maintaining solid relationships with customers. Bring your passion for helping others and we’ll teach you the insurance stuff – allowing you to be confident when speaking with customers.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a training period of about 12 weeks. After graduating from training, you’ll be expected to report to an office about four days per month for important meetings, training, and collaboration. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.
Duties & responsibilities after training
- Research policy contract, regulation and cause of injury to make coverage decisions
- Conducts research to understand correlations between medical records and motor vehicle accidents, injuries or medical conditions
- Identify and research wage loss expenses and documentation for payment consideration
- Review and interpret policy language when subrogation demands are received
Must-have qualifications
- Bachelor's degree or higher
- Instead of a degree, a minimum of five years of relevant work experience
- Instead of the above, a minimum combined total of five years of work experience and/or college education
Schedule: Training Schedule: Monday - Friday, 8:00 AM - 5:00 PM for the first 17 weeks. Post - Onboarding: After training/onboarding period, schedule will be either Monday - Friday, 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM depending on business need
Compensation
- Salary will vary depending on the office and is commensurate with experience. Once you complete training (which includes passing any necessary testing requirements), your salary will be $60,200 - $64,300/year, however, during training, you will be paid an hourly rate based on your annual salary.
- Gainshare bonus up to 16% of your eligible earnings based on company performance.
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Equal Opportunity Employer
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