Sales Manager Call Center and BPO Services
- Utilize a proven sales process and methodology to identify and develop new business opportunities for call center services.
- Maximize sales revenue and profitability through strategic selling techniques.
- Execute commercial planning, including calls, visits, emails, and after-sales activities, to introduce and sell Mellon Group’s services to both new and existing clients.
- Negotiate and close agreements while identifying cross-selling opportunities.
- Collaborate in the development and execution of sales and marketing strategies.
- Identify and resolve client concerns, ensuring a high level of customer satisfaction.
- Prepare detailed sales activity reports in accordance with company policies.
- Negotiate pricing and contract terms with customers.
- Prepare bids, Requests for Information (RFIs), Requests for Proposals (RFPs), and contracts.
- Participate in tenders to secure new business opportunities.
· Bachelor's Degree in Business Administration, Marketing, or a related field preferred.
· Minimum of 2 years of sales experience in B2B, preferably within call center services and/or outsourcing services;
· Proven ability to understand customer needs and translate them into the "best solution" offering
· Fluency in English and strong PC literacy
· Strong communication and interpersonal skills
· Ability to excel in a proactive, result-driven business development role
· Ability to manage multiple processes and tasks independently in a fast-paced environment
· Highly motivated with a dynamic, sales-oriented mindset
· Opportunities to evolve into an international working environment
· Multicultural and excellent working environment
· Leading-edge technology
· Training and development opportunities
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Mellon Technologies, parent company of Mellon Group of Companies, is one of the largest Greek IT companies with offices in Central and SE Europe. Mellon's offering consists of solutions and services that facilitate customer interactions and transa...
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