Billing Support Coordinator / FT (362)

Job Title: Billing Support Coordinator

Location: San Diego

Job Type: Full Time

Salary Range: $21.00-$30.00 (Based on experience)

About Us:

Metis Practice Solutions is a professional management services organization that values caring, collaboration, and commitment to the independent medical practices in the San Diego community.

Job Description:

The Billing Support Coordinator serves as the primary point of contact for Metis’ clients throughout the setup process and beyond. This role is vital in managing client communications, handling E-faxes, and assisting with various front office tasks.

Key Responsibilities:

Import charges, apply and post co-payments and adjustments with a minimum of 96% accuracy.
Input demographics and select appropriate insurance during charge importing.
Rename, sort, and file incoming client E-faxes (schedules & EOB’s) on the P: drive.
Organize and batch client EOB Zero’s & Correspondence.
Identify & post private pays for all locations.
Update imported charge log for Coders and Account Representatives.
Process incoming/outgoing mail and collections certified mail.
Retrieve medical records for specialist appeals and register inpatient surgeons.
Maintain and update client schedules on the P: drive; communicate any discrepancies.
Complete various clerical tasks and provide exemplary customer service.
Act as a point of contact for clients post go-live setup.
Support front office tasks for clients, including insurance, transactions, and scheduling.
Manage and assist with client office insurance changes and passwords.
Create and update Excel insurance login sheets for SmartCare providers.

Qualifications:

High School Diploma or equivalent.
Minimum of 6-months billing experience.
2+ years of billing experience preferred.
Knowledge of insurance guidelines (HMO/PPO, Medicare, Medicaid)
Proficiency with Allscripts, NextGen, EPIC preferred.
Familiarity with CPT/ICD/HCPS coding and medical terminology.
HIPPA regulations awareness.
Multitasking and prioritization skills.
Proficiency in computer systems, software, and 10 key calculators.
Excellent communication skills.
Patient and calm demeanor, high level of customer service.
Teamwork capabilities and conflict resolution skills.
Problem-solving abilities for discrepancies, denials, appeals, collections.
Commitment to confidentiality and adherence to company policies.
Bilingual Spanish a plus.

What We Offer:

Comprehensive healthcare package
Retirement benefits
Paid Time Off, Sick Time

Join Our Quest: Ready to make a difference every day? We're calling on heroes like you to revolutionize patient care. Let's make healthcare history together!

Metis Practice Solutions are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.

Average salary estimate

$53040 / YEARLY (est.)

min

max

$43680K

$62400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Billing Support Coordinator / FT (362), Metis Practice Solutions

Are you ready to take the next step in your career as a Billing Support Coordinator with Metis Practice Solutions? Located in the vibrant area of San Diego, this full-time role is the perfect opportunity for you if you thrive in a dynamic environment where your skills in medical billing and customer service can shine. In this pivotal position, you’ll be the main point of contact for our clients, ensuring a smooth setup process and continued support. You’ll become an integral part of our team by importing charges, managing E-faxes, and performing a variety of front office tasks. At Metis Practice Solutions, we pride ourselves on our collaboration, commitment, and caring approach to independent medical practices, which means you'll contribute to something truly meaningful. If you have experience in billing, knowledge of insurance guidelines, and a desire to help other professionals succeed, then we’d love to see you join our quest in revolutionizing patient care. Our team values strong communication skills and the ability to multitask, and if you’re bilingual in Spanish, that’s definitely a plus! We offer a comprehensive healthcare package, retirement benefits, and paid time off, all while you work in a role that is as rewarding as it is essential. Let’s make healthcare history together at Metis Practice Solutions!

Frequently Asked Questions (FAQs) for Billing Support Coordinator / FT (362) Role at Metis Practice Solutions

What are the responsibilities of a Billing Support Coordinator at Metis Practice Solutions?

The Billing Support Coordinator at Metis Practice Solutions is tasked with managing client communications, handling E-faxes, and ensuring charge accuracy. You will input demographics, sort incoming client E-faxes, update charge logs, assist with mail processing, and support front office operations effectively.