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Training Expert - SAP Enable Now (m/f/d)

Company Description

As a leading international food wholesaler, we at METRO are specialized in catering to the needs of hotels, restaurants, caterers (HoReCa), independent merchants (Traders), and more. With approximately 15 million customers worldwide, our unique multichannel mix offers the flexibility of purchasing goods in-store or via our digitally connected Food Service Distribution (FSD) delivery. In addition, we are continuously expanding our international online marketplace, METRO MARKETS, to meet the needs of our professional customers. We furthermore take pride in our commitment to sustainability which is considered in all our actions and being listed in various sustainability indices and rankings for years is proof for our dedication (e. g. MSCI, CDP). With our business operations spanning 32 countries, over 90,000 employees worldwide and generating sales of around €30 billion in the fiscal year 2022/23, we are determined to continue our journey to growth. 

At METRO, we have set ourselves ambitious goals with our “sCore” growth strategy which is closely accompanied by our Fundamentals. These shared values provide us with rules of conduct that are binding for everyone at METRO, in all countries and companies. Our commitment to wholesale is at the forefront of our mission, and we are constantly striving to improve. With our ONE METRO spirit, everyone stands together, bringing curiosity, determination, courage, drive, commitment, and trust. Find out more about METRO at careers.metroag.de.

Job Description

Overview 

A SAP Training Expert with SAP Enable Now experience is a specialized role focusing on the development, implementation, and optimization of training programs for SAP software solutions. This role requires a solid understanding of SAP ERP systems and particularly their integration with the EnableNow tool, to create effective and engaging training materials and concepts that cater to various learning styles and organizational needs.

Key Responsibilities 

  • Develop and Implement Training Concepts: Design comprehensive training strategies and plans that utilize SAP EnableNow to enhance user competence and performance as key success factor of an ongoing global SAP template rollout program
  • Manage Training Programs: Oversee the training program from design through implementation, including resource allocation
  • Create Training Materials: Develop transaction documentations, simulations and e-learning materials, while also aligning training needs with the test teams
  • Evaluate Training Effectiveness: Implement evaluations and exams to track learning progress and identify areas for improvement
  • Collaborate with Stakeholders: Work closely with project teams, management, and other relevant stakeholders to ensure that training aligns with organizational goals and project objectives
  • Continuous Improvement: Regularly update training materials and methods based on user feedback, technological advancements, and best practices in the field  

Qualifications

  • Technical Expertise: good overall knowledge of SAP ERP systems, with specific expertise in SAP Enable Now and E-Learning authoring tools (e.g. Knowledge Worker)
  • Experience in Training and Development: Proven track record of creating and managing effective training programs within a corporate setting
  • Project Management Skills: Ability to lead training projects from conception to completion, ensuring they meet all deadlines and budget requirements
  • Analytical Skills: Strong capability to analyze training needs and user feedback to continuously improve training content and delivery
  • Communication and Interpersonal Skills: Excellent verbal and written communication skills to effectively convey training concepts and collaborate with team members and stakeholders
  • Didactic Know-How: Skilled in educational methodologies and learning management systems to maximize learning outcomes
  • Budget Management: Experience in managing sufficient training budgets to cover all necessary expenses related to software licensing and training material preparation
  • Languages: Excellent command of English (written and spoken)
  • Living experience in Europe and working experience in a European-based company

Additional Information

  • Work-life balance: Flexible working hours with the option of mobile working in agreement with your line manager, 30 days of holidays.
  • Training: A comprehensive training offer via our own training center or externally.
  • Well-being: Health days with lots of health checks and information about your well-being, company medical care including a range of preventive services, such as flu shots, OTHEB employee assistance program. 
  • Exciting life on campus: Free gym and sports classes, Rioba coffee bar, canteen with discounted meals for employees, many campus events.
  • Discounts: discounted Jobticket as well as discounts in our wholesale stores and at many partner companies.
  • Comfort: Good transport connections, free parking spaces, JobBike. 
  • Company pension plan: You will receive a contribution to your company pension. 
  • Family driven: Three daycare centers for children on campus, support of holiday camps for children of employees.

 

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Training Expert - SAP Enable Now (m/f/d), METRO/MAKRO

At METRO, we are on the lookout for a passionate Training Expert - SAP Enable Now (m/f/d) to join our vibrant team in Düsseldorf. As a leading international food wholesaler, we offer a dynamic environment where your creativity and expertise in SAP training can truly shine. In this exciting role, you will focus on developing and optimizing innovative training programs tailored to our SAP software solutions. You'll design comprehensive training strategies that enhance user competence, manage programs from inception to execution, and create engaging materials that cater to diverse learning styles. Collaboration is key! You will work closely with various stakeholders, ensuring our training aligns perfectly with both organizational goals and project objectives. Your analytical skills will help track the effectiveness of training, allowing you to refine content and methodologies continuously. With flexible working hours and a strong commitment to work-life balance, METRO offers a supportive atmosphere where employees can thrive. Your journey with us will not only involve enhancing our training initiatives but also being a part of a company that values sustainability and is dedicated to making a meaningful impact in the world. Join us at METRO and together we can drive growth through learning and innovation!

Frequently Asked Questions (FAQs) for Training Expert - SAP Enable Now (m/f/d) Role at METRO/MAKRO
What are the key responsibilities of a Training Expert - SAP Enable Now at METRO?

As a Training Expert - SAP Enable Now at METRO, your main responsibilities will include developing comprehensive training concepts, managing training programs from design to implementation, creating tailored training materials, evaluating training effectiveness, and collaborating with stakeholders to align training with organizational goals. Your insight will help ensure that our training initiatives are effective and engaging, ultimately leading to enhanced user competence.

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What qualifications are needed for the Training Expert - SAP Enable Now role at METRO?

To excel in the Training Expert - SAP Enable Now position at METRO, candidates should possess a solid understanding of SAP ERP systems, particularly with SAP Enable Now. Proven experience in training and development, project management skills, and analytical abilities are essential. Excellent communication and interpersonal skills, along with expertise in educational methodologies, will also be crucial to succeed in this role.

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How does METRO ensure continuous improvement in their training programs for SAP?

At METRO, ensuring continuous improvement in training is vital. As a Training Expert - SAP Enable Now, you'll implement user feedback mechanisms and keep abreast of technological advancements and best practices. Regular updates to training materials and methods will be based on evaluations of training effectiveness, helping to refine and enhance the overall learning experience for our users.

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What does the work-life balance look like for a Training Expert at METRO?

METRO is committed to offering a healthy work-life balance for its employees, including training experts. The role offers flexible working hours and the option for mobile working, allowing you to better manage your personal and professional commitments. With 30 days of holiday, health initiatives, and campus amenities, you can enjoy a fulfilling work environment alongside your professional growth.

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What support does METRO provide for training and professional development?

METRO places a strong emphasis on training and professional development. As a Training Expert - SAP Enable Now, you'll have access to a comprehensive range of training offers through our internal training center as well as external resources. Additionally, the supportive campus environment will provide you with various opportunities to enhance your skills and foster your career growth.

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Common Interview Questions for Training Expert - SAP Enable Now (m/f/d)
How do you approach developing training programs for SAP software?

When developing training programs for SAP software, I start by conducting a needs analysis to understand the specific learning requirements of the users. I then design training concepts that incorporate various instructional methods, such as e-learning modules and hands-on simulations, ensuring they align with the overall project objectives. Collaborating with stakeholders throughout the process is also key to tailoring the training to the organization's goals.

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Can you describe your experience with SAP Enable Now?

My experience with SAP Enable Now includes utilizing the tool for creating interactive training materials, simulations, and job aids. I have successfully managed the design and implementation of training content leveraging Enable Now, ensuring that it meets the diverse needs of various learners. I continually assess the engagement and effectiveness of the materials, adapting them based on user feedback.

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What methods do you use to evaluate the effectiveness of training programs?

To evaluate the effectiveness of training programs, I implement a combination of assessments, feedback surveys, and performance metrics. Pre- and post-training assessments help gauge knowledge retention, while feedback surveys allow participants to express their thoughts on the training process. I also closely monitor performance metrics in SAP applications to identify areas for improvement post-training.

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How do you stay updated on advancements in training technologies?

I stay updated on advancements in training technologies by actively engaging with professional networks, attending industry conferences, and participating in relevant webinars. I also subscribe to leading e-learning and SAP-related publications and follow thought leaders in the field, which helps me incorporate the latest methodologies and tools into my training practices.

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Describe a time when you implemented feedback to improve a training program.

In a previous role, I received feedback that users found certain training modules too dense and challenging to navigate. I analyzed their insights and restructured the content into shorter, more bite-sized sessions, coupled with interactive components. This led to increased engagement and user satisfaction, demonstrating the importance of feedback in refining training approaches.

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What strategies do you employ to engage different learning styles in training?

To effectively engage different learning styles, I implement a varied mix of instructional strategies, including visual aids, interactive scenarios, and hands-on practice. By leveraging technology such as SAP Enable Now, I can create visually stimulating content, interactive simulations, and e-learning modules that cater to auditory, visual, and kinesthetic learners, thus ensuring inclusivity in my training programs.

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How do you ensure collaboration with stakeholders during training program development?

Ensuring collaboration with stakeholders starts with clear communication from the project's outset. I involve key stakeholders in the needs assessment phase, regularly update them on progress, and seek their input on key deliverables. By fostering an open channel for feedback throughout the development process, I can ensure that the training programs align with both organizational and project-specific goals.

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What role does project management play in your work as a Training Expert?

Project management plays a significant role in my work as a Training Expert – it helps me manage time effectively, allocate resources efficiently, and track the progress of training programs. Using project management tools, I can ensure that training projects are completed on time and within budget, aligning with organizational objectives throughout the process.

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What challenges have you faced in training development, and how did you overcome them?

One challenge I've encountered is resistance to new technology from users accustomed to traditional methods. To overcome this, I focused on demonstrating the benefits of the new system through real-life use cases, providing additional support resources, and fostering a sense of community among learners. This approach helped alleviate concerns and encouraged users to embrace the change.

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Why do you want to work as a Training Expert - SAP Enable Now at METRO?

I am excited about the opportunity to work as a Training Expert - SAP Enable Now at METRO because of your commitment to innovation and sustainability. The chance to contribute my expertise in SAP training to a leading company dedicated to enhancing user competence and improving business efficiency resonates with my career goals. I admire METRO's emphasis on continuous improvement and look forward to being part of your dynamic team.

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Metro, headquartered in Wilkes-Barre, Pennsylvania, and established in 1929, is a manufacturing company specializing in storage and transport products for the foodservice, commercial products, and healthcare industries.

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Full-time, hybrid
DATE POSTED
April 18, 2025

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