Sales Excellence Manager

Join Michael & Associates, Attorneys at Law, as we continue to redefine the landscape of legal services through innovation and excellence. We have experienced remarkable growth in our short time since inception, and we are excited to bring on a Sales Excellence Manager to enhance our sales strategies and operational efficiencies.

As a firm known for leveraging technology and data-driven insights, we strive to provide the best possible experience to our future clients while aiming to become the largest criminal defense firm in the United States.

Overview

The Sales Excellence Manager will be responsible for developing, implementing, and optimizing our sales processes to drive revenue growth and improve team effectiveness. This role involves analyzing current sales strategies, identifying areas for improvement, and collaborating with various departments to create a seamless experience for our clients.

You will work closely with the Sales Management and Intake teams, providing actionable insights to optimize performance and enhance our sales capabilities. The ideal candidate will be data-driven, possess strong analytical skills, and have a proven track record in managing and enhancing sales operations in a high-volume environment.

• Experience: Minimum of 5 years in sales operations or excellence roles, particularly in a legal or high-volume transactional environment.
• Analytical Skills: Proficient in analyzing sales data and KPIs to drive strategic insights and operational decisions.
• Process Optimization: Proven ability to identify inefficiencies and implement process improvements that enhance sales performance.
• Technology Skills: Strong proficiency in CRM software, sales analytics tools, and data management systems.
• Communication: Excellent verbal and written communication skills, with an ability to articulate complex ideas clearly and effectively to diverse audiences.
• Leadership: Experience collaborating with and leading cross-functional teams to achieve common goals.
• Problem-Solving: Strong problem-solving skills with the ability to think critically and implement creative solutions.

Michael & Associates is ready to invest in an energetic and motivated Sales Excellence Manager who will play a key role in scaling our operations and achieving our strategic objectives.

• Competitive Salary - Based on experience
• Career Growth Potential – Opportunities for growth in a fast-paced, evolving company.
• Employee Referral Program – Offer rewards for referring new hires to the company.