Engineering Manager, Business Verification

To apply for the Engineering Manager role at Middesk, candidates should have at least 2 years of experience leading product engineering teams in a management or lead capacity, along with 6+ years of hands-on product engineering experience. Candidates should also possess strong technical skills and a deep understanding of customer needs.

At Middesk, we pride ourselves on a customer-first engineering culture. As an Engineering Manager, you'll find a humble and self-motivated team that emphasizes collaboration, continuous learning, and dynamic problem-solving. Our engineers are encouraged to ship early and often, aligning closely with customer feedback.

Upon joining Middesk as an Engineering Manager, you'll immediately embed yourself within your designated pod. You'll collaborate with product and design teams to align goals, while also getting to know your engineers and customers to drive impactful results from day one.

Middesk supports the growth of its Engineering Managers through mentorship, structured feedback, and development opportunities. You’ll have the autonomy to coach your team and help them advance their skills while effectively managing performance.

As an Engineering Manager at Middesk, you’ll lead projects focused on our core business verification product, helping to streamline the onboarding process for SMBs by leveraging data from authoritative government sources.

While not mandatory, previous experience in Fintech or working with data products is considered a plus for the Engineering Manager position at Middesk. A strong understanding of these areas can certainly enhance your ability to align engineering goals with impactful user outcomes.

The Engineering Manager at Middesk will oversee 8-10 engineers across two identity pods. Teams are organized to foster collaboration, allowing for agile development and faster responses to customer feedback.

In prioritizing tasks as an Engineering Manager at Middesk, I focus on aligning team efforts with the customer’s needs and the business’s strategic goals. I would assess the urgency and importance of each task, facilitate discussions within the team, and ensure transparency in decision-making.

My approach to team development involves personalized mentorship, open communication, and setting clear performance expectations. I encourage self-improvement by identifying growth opportunities and regularly providing constructive feedback to support my team's goals.

I utilize various methods to gather customer feedback, including direct engagement through interviews and surveys, monitoring user behavior, and collaborating with product teams for insights. This helps me tailor our engineering focus to meet real customer needs effectively.

When handling performance issues within my team, I emphasize open dialogue to understand the underlying challenges. I prefer a coaching approach to address issues while providing actionable guidance and support for improvements.

To ensure timely project delivery, I prioritize effective communication, enforce regular check-ins, and break larger tasks into manageable milestones. Additionally, fostering a collaborative team environment encourages accountability, ensuring everyone is aligned on deadlines.

I've driven impactful engineering outcomes by promoting a deep understanding of customer needs, aligning engineering goals with product vision, and creating an environment where engineers feel empowered to innovate and solve complex challenges.

In a past role, I led my team through a critical challenge where we faced tight deadlines and resource constraints. By maintaining clear communication, reallocating resources effectively, and motivating the team towards common goals, we successfully delivered the project on time.

Collaboration with product and design teams is central to my management style. I believe that engaging with these teams fosters innovation, ensures alignment on project objectives, and leads to well-rounded and user-focused solutions.

I ensure my engineers remain engaged and motivated by fostering a supportive environment, providing opportunities for professional growth, and recognizing their contributions. I also promote a culture of feedback, where input is valued, and every engineer feels part of the journey.

My communication style with stakeholders is structured and clear, focusing on transparency and accountability. I prefer to provide regular updates, seek feedback actively, and ensure that all parties remain informed of any developments or changes to the project.