Job details

Business Operations Manager - Clinical Performance

Midi Health, a virtual care clinic for women in midlife, is seeking a Business Operations Manager to support Clinical Operations and Clinician Performance. The ideal candidate will drive business insights, develop metrics for clinician performance, and collaborate with cross-functional teams.

Skills

Highly analytical with outstanding data skills
Experience with analytics and business intelligence tools
Experience in Healthcare, Business Operations, or Strategy
Clear communicator with excellent attention to detail

Responsibilities

Develop and implement metrics to evaluate clinician performance
Partner with Clinical Ops to drive improvements in recruiting, onboarding, and continuous education
Work on balancing quality and performance while maintaining a positive work environment
Conduct data analysis, experiments, and create data-driven reports to inform decisions
Lead meetings with leadership and project teams
Implement processes to drive efficiency across teams