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Specimen Collector - 772

Part Time Specimen Collector  

Location: Hibbing, Minnesota 

Schedule: Part Time. Monday-Thursday 10:00am-2:00pm

 

Help make a positive impact in your community! 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders. 

The Specimen Collector is a key role at Millennium Health.  As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory. 

As a Specimen Collector:  

  • Collect patient urine and/or oral fluid (saliva) specimens  
  • Process and package collections or shipping 
  • Serve as an intermediary between the practice / clinic and the laboratory  
  • Record patient information, physician order details, and pertinent laboratory information 
  • Resolve specimen concerns with billing or patient information in ordering portal 
  • Order and maintain collection supplies inventory onsite  
  • Observe collection for Millennium Health specimens (when applicable) 
  • Driving from/to multiple facilities may be required 

Ideal Candidate:  

  • 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred 
  • 2+ years of customer service experience can be considered in place of medical experience 
  • Demonstrated ability to navigate a smart phone and computer required 
  • Valid driver’s license required 
  • Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus 
  • Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
  • Ability to ensure administrative, physical and technical cyber security controls are always adhered to..
  • High School diploma or equivalent required 
  • Physical requirements: sitting 90%, walking 5%, standing 5%, lifting up to 20 lbs.

Benefits Offered:  

  • 401k with Company Match  
  • Paid Time off and Holidays 
  • Behavioral and Health Care Resources 

 

  • Salary Range:  $17-20/hr.
  • Salary offered is dependent on qualifications, experience, and geographical location.

 

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

 

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. 

https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm 

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Average salary estimate

$38520 / YEARLY (est.)
min
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$35440K
$41600K

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What You Should Know About Specimen Collector - 772, Millennium Health

Are you looking for a fulfilling part-time role that allows you to make a positive impact in your community? Look no further than the Specimen Collector position at Millennium Health LLC! As a key player in our accredited specialty laboratory, you'll have the opportunity to enhance the quality of care for patients by collecting crucial urine and oral fluid specimens. Your days will be filled with purpose as you serve as the face of Millennium Health, ensuring every patient feels cared for and respected. Working part-time, from Monday to Thursday, 10:00 AM to 2:00 PM, you will interact with both patients and healthcare professionals, all while managing collection processes efficiently. Your responsibilities will include processing and packaging specimens, maintaining inventory, and resolving any specimen-related concerns. We value customer service experience, and you'll bring your skills to bear when navigating the electronic ordering portal and upholding our commitment to confidentiality and compliance standards. If you have a background in the medical field or relevant customer service experience, and possess a valid driver’s license, we’d love to hear from you! Join our team and help us support improved clinical decision-making for countless individuals dealing with chronic pain, mental illness, and substance use disorders. At Millennium Health, we offer competitive hourly rates, a 401k with company match, and paid time off. Come and be part of something bigger – apply today!

Frequently Asked Questions (FAQs) for Specimen Collector - 772 Role at Millennium Health
What are the primary responsibilities of a Specimen Collector at Millennium Health?

As a Specimen Collector at Millennium Health, your primary responsibilities include collecting urine and oral fluid specimens from patients, processing and packaging these samples for shipping, and accurately recording relevant patient information and physician orders. Additionally, you serve as an intermediary between the clinic and the laboratory, resolving any specimen concerns and ensuring a smooth workflow.

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What qualifications are needed to become a Specimen Collector at Millennium Health?

To qualify for the Specimen Collector position at Millennium Health, you should ideally have at least 6 months of experience as a specimen collector or over a year in the medical field supporting patients. Customer service experience is also highly valued, with 2 years considered sufficient in lieu of medical experience. A valid driver’s license, high school diploma, and the ability to comply with HIPAA regulations are mandatory.

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How does the work schedule look for a Specimen Collector at Millennium Health?

As a Specimen Collector at Millennium Health, you will work part-time from Monday to Thursday, with shifts running from 10:00 AM to 2:00 PM. This schedule allows for a balance between work and personal commitments while still making a significant impact in your community.

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What benefits can a Specimen Collector expect at Millennium Health?

Millennium Health offers a competitive salary range of $17-20 per hour for the Specimen Collector role, along with benefits such as a 401k with company match, paid time off, and access to behavioral and health care resources, making it an attractive position for those looking to make a difference.

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What skills and experience will help me succeed as a Specimen Collector at Millennium Health?

To thrive as a Specimen Collector at Millennium Health, strong customer service skills are essential, as you will interact with patients regularly. Experience with electronic systems and navigation of smart devices will also aid in your success, along with familiarity with medical terminology and HIPAA regulations.

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Common Interview Questions for Specimen Collector - 772
Can you describe your experience in specimen collection?

When answering this question, highlight any previous roles where you've collected specimens, focusing on the types of specimens you have collected and the procedures followed. Mention any relevant training or certifications that you have acquired.

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How do you ensure patient comfort during the specimen collection process?

Emphasize your interpersonal skills and ability to communicate effectively with patients. Discuss specific strategies you use to put patients at ease, such as explaining the process clearly and addressing any questions or concerns they might have.

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What steps do you take to maintain sample integrity?

Discuss procedures such as proper specimen handling, immediate processing times, and accurate labeling. Highlight any previous experiences where you ensured the integrity of samples in compliance with lab protocols.

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How do you handle difficult situations with patients?

Share examples of challenges you've faced with patients in the past, explaining how you resolved the situation calmly and professionally. Demonstrating your problem-solving skills and empathy is key here.

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What do you know about HIPAA regulations?

Take this opportunity to explain the importance of patient confidentiality and privacy in healthcare. Discuss specific provisions of HIPAA regulations and your commitment to adhering to them in your work.

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Why do you want to work for Millennium Health as a Specimen Collector?

Showcase your motivation for applying for the position by focusing on Millenium Health's mission, values, and the impact of their services on patient care. Reflect on personal experiences that resonate with this mission.

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How do you keep track of specimen collection and lab orders?

Describe your organizational skills, such as using checklists or electronic systems to track specimens, orders, and relevant patient information. Mention tools or strategies that help you minimize errors and improve efficiency.

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What would you do if there was a discrepancy in the specimen order?

Discuss the importance of double-checking orders and maintaining clear communication with both patients and healthcare providers. Emphasize your ability to investigate discrepancies and resolve issues in a timely manner.

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How do you prioritize your responsibilities in a busy work environment?

Mention your time management skills and techniques you use to stay organized, such as prioritizing urgent tasks or using software applications to keep track of responsibilities to maintain efficiency during busy periods.

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What specific qualities make you a good fit for the Specimen Collector position?

Reflect on personal attributes such as attention to detail, strong communication skills, and a caring demeanor, providing examples of how these qualities have enabled you to excel in previous roles related to patient care.

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Millennium Health, headquartered in San Diego, California, is a laboratory that offers drug & urine testing and medication monitoring nationwide.

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Part-time, on-site
DATE POSTED
December 28, 2024

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