Client Billing Specialist - Tempe

Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and give you applicable skills to use in your career? You’ve come to the right place!

Who We Are:

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 1,500 providers throughout our 14 locations, and we are continuing to grow!

We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally.

About the role:

The Billing Specialist is responsible for accurate and timely billing of insurance claims, management of payments, and customer service with our clients and providers. Successful candidates will have excellent attention to detail, follow through on researching accounts, and collaboration with customers and other departments. We encourage new ideas and creative process improvements that can make us a stronger team and company. Previous billing experience is not required and plenty of training is available!

Responsibilities include:

• Communicate with clients and Providers regarding insurance questions, partnering with them to ensure accurate insurance information is received while working to educate them about their financial responsibility.
• Verify and communicate insurance benefits information to all new clients.
• Complete daily claims submission, insurance billing, and client ledger research.
• Process and post insurance and client payments.
• Collaborate with team members to meet billing department goals and daily tasks.

• Associates degree (preferred)
• Ability to communicate professionally, clearly, and effectively with clients, management, staff and providers via email and over the phone
• Excited to grow with an expanding business
• Positive attitude and interest in learning new skills
• Basic understanding of health insurance (preferred)
• Experience with Microsoft Excel spreadsheets
• Front desk or billing experience at medical, dental, or vision facilities (preferred)
• Spanish Bilingual (preferred)
• M-F 8:30am - 5pm

• We provide our full-time employees with:
• 75% coverage of health, dental, and vision insurance
• 12 PTO days accrued annually
• 4 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest to simultaneously be an employee of Mindful Support Services and a client of Mindful Therapy Group.

Job Type: Full-time; In-Office

Salary: $17.00-$20.00 per hour DOE