Job details

Customer Success Manager

MNTN is looking for a Customer Success Manager to drive customer success, retention, and growth while providing expert guidance through the customer journey. The ideal candidate should be motivated, data-driven, and customer-focused with a solid understanding of digital marketing.

Skills

Interpersonal skills
Analytical skills
Autonomy
Problem-solving skills

Responsibilities

Cultivate and maintain strong customer relationships
Serve as primary point of contact for customers
Identify and pitch cross-sell and upsell opportunities
Act as an industry expert and thought leader

Education

3+ years of experience in Customer Success, Account Management, or Client Services
1+ years of experience in Digital Marketing/Advertising

Benefits

100% remote work within the US
Flexible vacation policy
Competitive compensation
100% healthcare coverage
401k plan
Flexible Spending Account (FSA)
Access to coaching, therapy, and professional development

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3.7

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CEO of MNTN

Mark Douglas

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By MNTN

MNTN is disrupting the advertising industry by bringing innovation to the historically complicated process of TV advertising, and expanding the market by creating the first self-serve platform that makes running Connected TV ads as simple as runni...

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FUNDING

Early

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

201-500

LOCATION