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Job details

Customer Success Manager

MNTN is looking for a Customer Success Manager to drive customer success, retention, and growth while providing expert guidance through the customer journey. The ideal candidate should be motivated, data-driven, and customer-focused with a solid understanding of digital marketing.

Skills

  • Interpersonal skills
  • Analytical skills
  • Autonomy
  • Problem-solving skills

Responsibilities

  • Cultivate and maintain strong customer relationships
  • Serve as primary point of contact for customers
  • Identify and pitch cross-sell and upsell opportunities
  • Act as an industry expert and thought leader

Education

  • 3+ years of experience in Customer Success, Account Management, or Client Services
  • 1+ years of experience in Digital Marketing/Advertising

Benefits

  • 100% remote work within the US
  • Flexible vacation policy
  • Competitive compensation
  • 100% healthcare coverage
  • 401k plan
  • Flexible Spending Account (FSA)
  • Access to coaching, therapy, and professional development
To read the complete job description, please click on the ‘Apply’ button
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CEO of MNTN
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Mark Douglas
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MNTN is disrupting the advertising industry by bringing innovation to the historically complicated process of TV advertising, and expanding the market by creating the first self-serve platform that makes running Connected TV ads as simple as runni...

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Full-time, remote
DATE POSTED
June 13, 2024

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