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Data Scientist - Operations

Mochi is a leading telehealth company focused on scaling weight loss care through innovative operations. We seek a Data Scientist to enhance operational clarity and efficiency.

Skills

  • Proficient in Python and SQL
  • Experience with data visualization tools like Tableau
  • Strong analytical thinking
  • Excellent communication skills
  • Ability to work in a fast-paced environment

Responsibilities

  • Own the full lifecycle of operational metrics from KPI design to dashboard deployment.
  • Design metrics that enhance accountability and guide automation efforts.
  • Automate high-friction workflows using Python, APIs, and lightweight tools.
  • Integrate Generative AI and LLMs to optimize processes.
  • Use causal inference, forecasting, or A/B testing as needed.
  • Deliver insights through Tableau, Streamlit, or Google Sheets.

Education

  • Bachelor’s or Master’s in a quantitative field such as Statistics or Engineering

Benefits

  • Comprehensive health coverage including medical, dental, and vision insurance
  • 401(k) plan with company matching
  • Unlimited PTO and generous company holidays
  • Wellness programs and fitness perks
  • Team-building activities and offsite meetups
  • Competitive salary with equity package
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Data Scientist - Operations, Mochi Health

As a Data Scientist - Operations at Mochi, you'll dive into the intricacies of our telehealth platform, helping people lose weight at scale with a sprinkle of data-driven magic. Your primary mission? Transforming operational chaos into actionable insights. If you love turning complex problems into streamlined solutions, this role is created for you. Here, you will own dashboards that illuminate key performance indicators, automate workflows to eliminate friction, and uncover hidden bottlenecks that hinder our team's productivity. With a blend of analytical skills and engineering savvy, you’ll develop metrics that promote accountability and guide automation efforts, all while integrating cutting-edge technologies such as Generative AI. This full-time role based in beautiful San Francisco offers the excitement of working in a fast-moving environment filled with opportunity and complexity. You’ll collaborate closely with diverse teams, utilizing tools like Tableau and Streamlit to present your findings effectively. At Mochi, we value your curiosity and encourage you to chase high-impact problems, ensuring you have the autonomy to innovate. We offer a competitive salary range of $150,000 to $200,000, along with a fantastic benefits package, including unlimited PTO and comprehensive health coverage. Join us in shaping the future of digital healthcare while enjoying the vibrant atmosphere of downtown San Francisco. Let’s make a difference together!

Frequently Asked Questions (FAQs) for Data Scientist - Operations Role at Mochi Health
What are the key responsibilities of a Data Scientist - Operations at Mochi?

As a Data Scientist - Operations at Mochi, you will be responsible for the entire lifecycle of operational metrics. Your duties include designing KPIs, deploying dashboards, automating workflows using Python and APIs, and utilizing tools like Tableau or Streamlit based on audience needs. You will also leverage techniques like causal inference and A/B testing to guide decision-making and streamline processes while integrating innovative technologies like Generative AI.

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What qualifications are required for the Data Scientist - Operations position at Mochi?

To qualify for the Data Scientist - Operations role at Mochi, candidates are expected to hold a Bachelor’s or Master’s degree in a quantitative field such as Statistics or Engineering. Additionally, you should have at least one year of experience applying data solutions to product, marketing, or business challenges. Proficiency in Python and SQL, along with experience in dashboard building and a knack for clear communication, are crucial for success in this position.

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What is the work environment like for a Data Scientist - Operations at Mochi?

The work environment at Mochi for a Data Scientist - Operations is dynamic and fast-paced. You'll be part of a high-growth team known for its collaborative spirit and innovative mindset. Our office is located in downtown San Francisco, providing a vibrant setting where you can engage with top engineers, product leaders, and operations experts, fostering both personal and professional development amid meaningful connections and community-building activities.

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What technologies will I use as a Data Scientist - Operations at Mochi?

In the Data Scientist - Operations role at Mochi, you will utilize various technologies including Python for automation and data analysis, SQL for querying information, and data visualization tools like Tableau and Streamlit for presenting insights. You will also be integrating Generative AI and working with APIs to enhance operational workflows, making your toolkit diverse and cutting-edge.

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How does Mochi support the professional growth of its Data Scientists?

Mochi supports the professional growth of Data Scientists through a culture of learning and collaboration. You will have opportunities to engage in high-impact projects that challenge your skills, access resources for personal development, and participate in group activities that foster knowledge sharing. Additionally, the competitive compensation package, including equity, reflects our appreciation for your contributions and helps you grow in a meaningful way.

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Common Interview Questions for Data Scientist - Operations
Can you explain your experience with automating workflows as a Data Scientist?

Certainly! Discuss specific projects where you identified high-friction workflows and successfully implemented automation solutions. Highlight your use of Python and APIs to streamline processes, along with any measurable outcomes, like time savings or efficiency improvements. This illustrates your hands-on experience and problem-solving abilities in real-world scenarios.

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How do you approach designing KPIs for operational metrics?

When designing KPIs, I focus on aligning them with the business objectives. I begin by identifying the key outcomes we want to measure, then work collaboratively with stakeholders to define what success looks like. It's important to develop metrics that are not only measurable but also actionable, guiding teams to address inefficiencies and improve decision-making over time.

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What tools and technologies are you proficient in for data analysis?

I am proficient in a variety of tools, such as Python for coding and algorithm development, SQL for data extraction and manipulation, and Tableau or Streamlit for data visualization. Each tool has its strengths, and my expertise allows me to choose the right one based on the project's needs and the audience's familiarity with the platform.

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Discuss a time you had to simplify complex data for a non-technical audience.

In a previous role, I created a presentation that showcased complex data insights to a marketing team. By using visualizations and analogies, I broke down the data into relatable concepts. This not only helped them understand the analysis but also enabled them to adopt strategies based on the insights I presented, demonstrating the importance of clear communication.

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How do you handle ambiguity in a fast-paced work environment?

I thrive in environments with ambiguity by maintaining a flexible mindset and prioritizing clear communication. I tackle challenges by breaking them into smaller, manageable parts, ensuring I stay focused while iterating on solutions. I also regularly check in with colleagues to gather insights and foster collaboration, which helps uncover clarity amidst uncertainty.

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What experience do you have with data visualization?

I have substantial experience creating data visualizations, particularly using tools like Tableau and Streamlit. For example, I built dashboards that visually represented key operational metrics, enabling stakeholders to quickly grasp performance trends. My approach emphasizes clarity and intuitiveness, ensuring that the data tells a compelling story and drives informed decision-making.

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How do you evaluate the impact of your data projects?

I evaluate the impact by establishing metrics for success at the onset of every project. This could include measuring efficiency improvements, increases in revenue, or user engagement. Post-implementation, I conduct analyses to compare outcomes against these metrics. Gathering feedback from stakeholders also helps assess the qualitative impact of my work in real-world applications.

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Can you explain your experience with causal inference and A/B testing?

In my previous roles, I have employed causal inference techniques and A/B testing to evaluate the effectiveness of product features and marketing strategies. I design experiments that allow for controlled comparisons, carefully analyzing data to draw conclusions about causal relationships, which drives informed decision-making in future projects and strategies.

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What motivators drive you as a Data Scientist?

I am driven primarily by the desire to solve complex problems and make a meaningful impact. The thrill of discovering insights from data and transforming them into actionable solutions keeps me motivated. Additionally, I value collaboration with diverse teams, as it fosters creativity and innovation, allowing us to tackle high-leverage challenges together.

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How do you keep up with the latest trends in data science?

I keep up with the latest trends in data science by regularly engaging with relevant literature, participating in online courses, and attending industry conferences. Staying active in data science communities on platforms like GitHub and LinkedIn also allows me to exchange ideas and learn from peers, ensuring that my knowledge and skills remain current in this rapidly evolving field.

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Mochi Health is a patient-centered telehealth provider of FDA-approved prescription medications for weight loss and obesity. We connect patients with providers to discuss evidence-based weight loss strategies and develop individualized treatment p...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$150,000/yr - $200,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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