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Dominion House Program Manager

Dominion House Program Manager Nonprofit residential group home

Dominion House is a short-term, stabilization group home located in Schenectady, NY. The Dominion House Program Manager will provide leadership and supervision to the staff members and clients onsite. The program serving 12 adults who have a diagnosis of a severe mental illness with co-occurring disorders such as substance use, chronic homelessness and are in need of stabilizing in the community. Clients want to reach their full potential and gain the skills for independent living. We only provide verbal interactions with clients, there is no personal care and no physical restraints. Dominion House Program Manager duties include:

  • Program oversight including all service provision including evaluation of client referrals, client admission, communication and collaboration with service providers and family members, oversee service provisions that are client centered and focused on transition.
  • Administrations of Medicaid billable services, regulatory compliance, oversee the community residence is safe and comfortable, and oversee the program budget.
  • Staff training and development, leadership, and supervision of 10 staff members including two Assistant Program Directors/Managers. Shared on-call for staff is on a rotating basis.
  • Oversights to ensure the group home is maintained in a safe and healthy manner with the assistance of the clients and the team.

Skills/Qualifications for the Dominion House Program Manager include:

  • Bachelor’s degree in human services preferred. Extensive experience in human services combined with education may be considered,
  • Three years’ experience working in a residential setting preferably with people who have a diagnosis of mental illness,
  • Two years’ supervisory experience required,
  • Valid and insurable driver's license and provide your own transportation,
  • Experience with electronic records,
  • Experience with crisis intervention and prevention,
  • Strong leadership ability, and
  • Excellent communication skills both verbal and written

Salary, Schedule and Benefits of the Dominion House Program Manager:

  • Monday-Friday, 8:30am-4:30pm, on-call on a rotating basis
  • $69,992.00/annual equivalent
  • Excellent benefits, staff training, generous paid time off, and 30-minute paid lunch
  • Supportive Work Environment
  • Make A Difference Helping Others in a Place Where You Matter
  • Providing A Culture of Caring

 

Visit our website at www.mohawkopportunities.org.

Equal Opportunity Employer

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What You Should Know About Dominion House Program Manager, Mohawk Opportunities Inc.

Looking for a meaningful career where you can truly make a difference? Consider the role of Dominion House Program Manager at Dominion House. Located in Schenectady, NY, this nonprofit residential group home offers short-term stabilization for adults dealing with severe mental illness alongside challenges like substance use and chronic homelessness. As the Program Manager, you'll be at the heart of our mission, providing leadership and supervision to a dedicated team of ten staff members, including Assistant Program Directors. Your responsibilities will encompass program oversight, ensuring client-centered service provision, and compliance with regulatory standards. You'll be working closely with clients who are eager to reach their full potential and learn essential skills for independent living. This role doesn’t involve personal care or physical restraints but focuses instead on fostering a supportive, empowering environment. With a regular Monday to Friday schedule, a generous annual salary of $69,992, and an array of excellent benefits—including staff training and paid time off—this is an opportunity to invest in both your career and the lives of others. Your strong leadership and communication skills will shine as you guide staff and clients alike in this fulfilling work. If you're ready to take on a role that emphasizes both care and professionalism, Dominion House is the place for you.

Frequently Asked Questions (FAQs) for Dominion House Program Manager Role at Mohawk Opportunities Inc.
What are the key responsibilities of the Dominion House Program Manager?

The Dominion House Program Manager is primarily responsible for overseeing program operations, which includes evaluating client referrals and admissions, collaborating with service providers and families, and ensuring that all service provisions are client-centered. This role also involves managing a team of staff members, supervising training and development, and ensuring regulatory compliance while maintaining a healthy environment in the group home.

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What qualifications are required for the Dominion House Program Manager role?

Candidates for the Dominion House Program Manager position should ideally possess a bachelor’s degree in human services or a closely related field, combined with significant experience in residential settings, particularly with individuals experiencing mental illness. At least three years of relevant experience and two years in a supervisory role are required, alongside excellent communication skills and a valid driver's license for transportation.

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What skills are important for a successful Dominion House Program Manager?

Successful candidates for the Dominion House Program Manager role should showcase strong leadership abilities, excellent verbal and written communication skills, experience with crisis intervention, and proficiency in electronic record-keeping. A compassionate approach and a genuine desire to assist clients in achieving independent living skills are also essential.

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What is the working schedule for a Dominion House Program Manager?

The typical schedule for the Dominion House Program Manager is from Monday to Friday, 8:30 am to 4:30 pm. While on-call duties are shared among staff members on a rotating basis, this schedule provides a great work-life balance, allowing you to make a difference during operational hours.

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What benefits can a Dominion House Program Manager expect?

The position of Dominion House Program Manager comes with a competitive annual salary of $69,992 as well as a comprehensive benefits package that includes extensive paid time off, staff training opportunities, and a supportive work environment tailored for making a positive impact.

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Common Interview Questions for Dominion House Program Manager
How do you prioritize client needs in a residential setting as a Dominion House Program Manager?

In answering this question, describe your strategies for assessing individual client needs, collaborating with team members to establish a client-centered approach, and adjusting programming based on ongoing evaluations. Highlight any experience you've had working in similar roles.

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Can you provide an example of a successful team you led and the outcomes achieved?

Share a specific instance from your past where your leadership played a crucial role. Focus on how you motivated your team, the objectives you set, and the tangible outcomes that resulted, such as improved client satisfaction or operational efficiency.

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What techniques do you use for crisis intervention and prevention?

Be prepared to discuss specific crisis intervention techniques you’ve employed, how you assess crises, and how your proactive strategies have prevented crises from escalating. Consider citing training or methodologies you are familiar with.

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How do you ensure compliance with regulatory requirements in a group home setting?

Explain your approach to staying updated on regulations and your methods for implementing policies that ensure compliance. Share experiences where you successfully navigated a challenging regulatory landscape.

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How do you create a supportive environment for both clients and staff?

Outline your philosophy on support and care, detailing initiatives you’ve taken to foster a positive atmosphere. Provide evidence of how you promote inclusivity and encourage open communication among your team and clients.

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What methodologies do you implement for staff training and development?

Discuss any training frameworks or educational programs you've applied in past roles. Emphasize the significance of continuous professional growth and how you tailor development opportunities to meet team needs.

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Describe a situation where you had to handle conflict among team members.

Provide a specific conflict scenario and explain your approach to resolving it. Highlight communication skills and mediation strategies that led to a positive resolution.

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How do you measure the success of a program in a group home?

Talk about metrics and benchmarks you would use to evaluate program effectiveness. Discuss feedback from clients and staff and the continuous improvement process to enhance program quality.

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In what ways do you engage with the families of clients?

Emphasize your commitment to family involvement and communication. Describe techniques for keeping families informed and engaged in the support process, from regular updates to family meetings.

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What would your first steps be if you were hired as the Dominion House Program Manager?

Outline the actions you would take in your initial weeks, which could include team assessments, client evaluations, and establishing relationships with external service providers. Show a proactive approach to transition and integration into the role.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 11, 2024

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