People Operations Manager

Our Commitment to DE&I 

At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential

Job Brief 

As Moneybox continues to grow and scale, we are seeking a People Operations Manager to join the team. The role will be responsible for streamlining our HR operations, ensuring efficiency, compliance, and providing a brilliant employee experience. This role will also be heavily involved in evolving and maintaining our compensation and benefits structure. This is a crucial role in driving operational excellence and enhancing overall governance as we navigate a period of exciting growth and evolution.

• Governance - Policy Development and Maintenance:
• Develop and implement comprehensive HR policies and procedures aligned with UK employment law and regulatory requirements ensuring they also reflect company values and objectives.
• Conduct regular audits and update as required to ensure compliance and mitigate risks.
• Stay up-to-date with changes in UK employment law and regulations.
• Manage the company handbook.

• People Data and Reporting:
• Schedule and review data from HR systems to inform decision-making.
• Automation and Efficiency:
• Identify and implement automation solutions to reduce manual tasks.
• Support the implementation of HR tech solutions to streamline workflows.
• Create and maintain guidance resources for managers and employees on using automated systems effectively.

• Manager and Employee Self-Service:
• Develop and implement self-service solutions for routine HR tasks and processes.
• Create and maintain guidance resources to empower employees and managers to effectively utilise self-service tools.
• Monitor usage and continuously improve the self-service experience.

• Process Improvement:
• Assess employee-facing and internal HR processes and identify areas for improvement.
• Implement best practices and innovative solutions to enhance efficiency.
• Create and maintain process documentation to ensure processes are repeatable and scalable.
• Measure the impact of process improvements and report on outcomes.

• Compensation and benefits:
• Implement changes and updates made to our compensation and benefits structure.
• Monitor benefits take-up and keep up-to-date with external market trends.
• Manage biannual salary benchmarking, develop recommendations on employee salary bands and update where appropriate in our compensation tool.

• Proven experience in HR operations, ideally in a high-growth tech company.
• Strong understanding of UK employment law and regulations.
• Extensive experience of developing compliant policies and process documentation.
• Proficiency in HR technology and data analytics.
• Excellent project management and organisational skills.
• Strong attention to detail and problem-solving abilities.
• Excellent communication and interpersonal skills.
• By joining our team, you will have the opportunity to make a significant impact on our company's growth and success.

• Opportunity to join a fast-growing, award-winning and super ambitious business.
• Work with a friendly team of highly motivated individuals.
• Be in an environment where you are listened to and can actually have an impact.
• Thriving collaborative and inclusive company culture.
• Competitive remuneration package.
• Company shares
• Company pension scheme
• Hybrid working environment
• Home office furniture allowance
• Personal Annual Learning and Development budget
• Private Medical Insurance
• Health Cash Plan (cashback on visits to the dentist & opticians etc)
• Cycle to work scheme
• Gympass subscription to a variety of gyms and wellbeing apps
• Enhanced parental pay & leave
• 25 days holiday + bank holidays with additional days added with length of service.

#LI-CS1