Audience Operations Associate

Hey there! We’re Morning Brew- a bunch of smart, dedicated people focused on disrupting and redefining the traditional business news landscape. We are looking for an Audience Operations Associate to join our team.  

It's our goal to make the business world more engaging for the modern business leader. How? By giving our audience the news they need in a way they actually enjoy. Across newsletters, podcasts, events, and even more, we're building something special.

Want in? Read on.

Overview

Morning Brew is looking for an Audience Operations Associate to join the Audience Team.  

Here’s what you’ll be working on:

As an Audience Operations Associate, you will play a crucial role within our marketing team by executing and optimizing digital campaigns within our marketing automation platform. You will work closely with the Audience and Rev Ops team(s) to ensure campaigns are launched on time, meet campaign goals, and contribute to overall marketing success of our partners.

Responsibilities:

- Execute digital campaigns within a marketing automation platform, including email and web display messaging.

- Build and manage email templates, segments, and automations.

- Monitor campaign performance and provide regular reports on key metrics.

- Optimize campaigns based on performance data to improve results.

- Collaborate with the revenue team to develop and execute campaign strategies.

- Stay up-to-date on the latest Iterable features and best practices.

- Assist with data hygiene management and list maintenance.

- Monitor and provide regular updates on growing audience segments and develop plans for audience activation.

- Analyze audience engagement and refresh lifecycle initiatives to improve retention. 

Qualifications:

- Bachelor’s degree in marketing or related field.2+ years of experience in marketing operations, data or related fields.

- Proficiency in Iterable or other marketing automation platforms.

- Strong analytical skills and attention to detail.

- Excellent organizational and time management skills.

- Ability to work independently and as part of a team.  

Preferred Qualifications:

- Experience with A/B testing and campaign optimization.

- Knowledge of HTML.

- Experience with data analysis and reporting tools.

COMPENSATION $65-70k

*Final offers for this job will be made within the parameters of the salary range provided, commensurate with experience. Total offer package to include benefits highlighted under our perks section below.

WHAT ELSE ARE WE LOOKING FOR?

Character and integrity rank pretty high on the list. Our team is guided by our core values:

HOW WE TREAT EACH OTHER

• Respectful Candor: We believe that engaging in timely, constructive, and open discourse is an act of respect that makes for a more transparent and productive work environment.

• Empathy: We establish a strong partnership of trust with our co-workers and partners. We build human connections in order to understand each other.

• Inclusivity: We strive to celebrate and welcome people of diverse backgrounds and cultures. Differing perspectives help us make better decisions and have more fulfilling experiences.

HOW WE TREAT OUR WORK

• Curiosity: We learn every day through deliberate inquiry and exploration. We re-examine assumptions to be a better company, offer better products, and become better colleagues.

• Accountability: We celebrate our successes and own our failures. Taking responsibility for our actions allows us to learn from our experiences.

• Bias Toward Action: We know speed matters in business so we embrace quick and calculated risk-taking. We understand that many actions are reversible and therefore we are solutions-oriented, even when facing obstacles and challenges.

• Challenger Mentality: We don’t allow ourselves to be comfortable with our success. We are hungry to become the best and create more value for our audience.

• Clarity of Purpose: We understand the “why" in our work, which helps us to operate at our highest level of performance and efficiency.

PERKS

While being surrounded by a bunch of cool people who look great in crewnecks is its own reward, we have plenty more to offer:

🌴 Unlimited PTO: And by “unlimited,” we mean absolutely unlimited.

🏢 Brew’s Brand-New HQ: Pick an adjustable standing desk or cozy corner and load up on free coffee (duh) and snacks at our new two-story office space in NYC’s Flatiron District.

💰 401(k) employer match: We want to help you prepare for the future, now. 

⚕️ Premium health, vision, and dental plans: Your health matters!

🛋 Mental health benefits: Personalized plans and programs to promote your mental well-being.

💞 Extra help when you need it: Including a care concierge, plus free access to One Medical and the Calm app.

👪 Family planning: Want to join #brewparents? Generous paid parental leave and fertility coverage for eligible employees.

☕️ Employee Resource Groups: Black Coffee, LGBTQ Brew, AAPI Brew, Cafe Con Leche, and Grounded

🏋️ Gym and workout class reimbursements: It pays to be healthy.

🎓 Annual learning credit: Want to learn something new? We'll reimburse you.

Morning Brew is deeply committed to fostering a transparently inclusive workplace environment, and people of color, women, people with disabilities, veterans, and LGBTQIA+ candidates are strongly encouraged to apply. Our company-wide mission is to reach very diverse audiences, and so, we are committed to having teams and leaders that reflect this mission.