Mortgage Administrative Assistant

Fairway Independent Mortgage Corp--Katie White Team

We’re on a mission to deliver a world-class customer experience to our clients, and we need a top-notch Mortgage Administrative Assistant to support our high-volume lending team in achieving that goal.

If you’re an organized, detail-oriented professional, love helping others, and are looking for an entry-level position to break into the mortgage industry, this role could be a great fit for you.

The successful applicant will have some prior experience in the office, preferably in an admin or receptionist role.

Experience in the mortgage industry is not required, but it is a bonus. If you pride yourself on your commitment to excellence and customer satisfaction, we want you to bring your can-do, problem-solving attitude to our office. Apply now!

Responsibilities

• Manage our database and continuously update our CRM with the latest client information
• Notify the team of an customer requests so inquiries are responded to promptly and the client is satisfied
• Answering phones and keeper of calendar/coordinating appointments
• Handle all front desk duties, including welcoming office visitors, organizing mail, faxing documents, and completing other assigned tasks, such as running errands outside the office, when needed
• Create and distribute expense reports each month so that the team is aware of how the budget is being spent
• Step up to help other team members with administrative duties as needed

Qualifications

• Possess excellent attention to detail, organizational skills, and communication skills (oral and written)
• High school graduate or equivalent required; Associate’s degree preferred
• Maintain the highest levels of confidentiality when handling client information
• Previous experience as a receptionist or office assistant is preferred
• Functions well independently, has great multitasking skills, and possesses a drive to build systems so tasks are completed efficiently with minimal supervision

Compensation

$28,000 - $50,000

About Fairway Independent Mortgage Corp--Katie White Team

Hi! I'm Katie White. I have a passion for helping people achieve homeownership. If you're not ready just yet, I'll give you a roadmap for how to get there.

I provide honest assistance to my clients and colleagues and always stay on top of the new mortgage products and current market trends. I am sincerely committed to providing you with exceptional service and education. My goal is to make your home-buying experience great from the beginning, all the way through to the end! I look forward to getting to know you and developing a lifelong relationship!

Job Types: Full-time, Internship

Pay: $11.70 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Austin, TX 78750: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person