ACCOUNT EXECUTIVE

As an Account Executive at Mountain Valley Express, your main responsibilities include building and managing a portfolio of customers in the LTL shipping sector, designing strategic sales plans, converting new customer opportunities into long-term partnerships, and ensuring high levels of customer satisfaction. You will collaborate closely with internal teams to create effective proposals and seamless onboarding processes.

To qualify for an Account Executive position at Mountain Valley Express, you should have a minimum of 3 years of experience in LTL transportation sales focusing on new business development. Strong consultative sales skills, excellent communication abilities, and a solid understanding of LTL market dynamics in your assigned region are also critical. A Bachelor’s degree in Business Administration or a related field is preferred.

Mountain Valley Express offers a competitive salary structure for its Account Executive position, complemented by a performance-based bonus system. This means that your hard work in building customer relationships and meeting sales goals can result in additional income, motivating you to drive business success.

As an Account Executive at Mountain Valley Express, you'll enjoy a hybrid work environment. This position involves a mix of remote work and in-person interactions, including travel to client sites within your designated territory. You’ll engage in a collaborative atmosphere that encourages continuous learning and growth.

At Mountain Valley Express, exceptional performance as an Account Executive can open doors to further career advancement within the company. Employees have opportunities to advance into senior sales roles or into management positions, and the company supports professional development through training and mentorship.

Be prepared to discuss specific examples from your past roles, focusing on how you approached sales, built relationships, and achieved targets. Highlight any particular challenges you faced and how you overcame them.

Explain your approach to market research, using both data analytics and networking. Discuss how you prioritize leads and what tools or strategies you utilize to convert prospects into clients.

Talk about your commitment to service and follow-ups, ensuring that you understand customer needs and proactively resolving any issues they might encounter. Show how emphasizing communication can enhance satisfaction.

Discuss your approach to listening and understanding client concerns, and how you tailor your responses to address objections while demonstrating the value of your services.

Provide a detailed example that showcases your problem-solving and interpersonal skills. Emphasize the steps taken and the creative solutions you employed to win the client over.

Share techniques you apply to stay focused and driven, such as goal-setting, regular self-assessment, or seeking feedback from peers and supervisors to improve performance.

Discuss key performance indicators like revenue growth, new customer acquisition, customer retention rates, and how these metrics align with business objectives for measuring your success.

Talk about your commitment to continuous learning through industry publications, webinars, networking events, and how you leverage that knowledge in your sales approach.

Define how collaboration with cross-functional teams enhances not only your sales efforts but also customer satisfaction, creating a seamless experience for the client.

Express your enthusiasm by highlighting your knowledge of their services, your alignment with their values, and how the opportunity aligns with your career goals in the logistics sector.