Sales Manager, Mid-Market

The Sales Manager for Mid-Market at Muck Rack oversees a team of seven salespeople, guiding them to achieve their quotas and excel in their roles. This includes managing the sales pipeline, conducting data analysis to improve performance, and fostering collaboration through regular team meetings and coaching sessions. The Sales Manager also participates in hiring and training new team members, ensuring a high-performing workforce.

To be a successful Sales Manager at Muck Rack, you should have a minimum of four years of professional experience, including at least two years in people management and one year in SaaS sales. Strong communication skills, expertise in pipeline management, and proficiency with sales tools like Salesforce and Gong are essential. Adaptability and a passion for coaching team members are also highly valued.

Success for the Sales Manager at Muck Rack is evaluated based on several key performance indicators including team annual contract value (ACV), forecast accuracy, team goal attainment, pipeline generation, and overall team participation rates. Feedback from peers and upward reviews are also considered to ensure alignment with company values.

The team culture at Muck Rack is centered around resilience, transparency, and collaboration. As a fully remote company, we promote a work-life balance that facilitates personal growth. Regular team bonding activities and a commitment to diversity make Muck Rack an inclusive and supportive environment. Here, feedback and continuous learning are not just encouraged but celebrated.

As a Sales Manager at Muck Rack, you can look forward to a competitive salary, remote work flexibility, and a comprehensive benefits package that includes health, dental, and vision insurance. Additional perks like paid time off, a wellness stipend, and professional development programs are designed to ensure a fulfilling career while prioritizing your health and well-being.

Begin by detailing your process for analyzing sales data. Include specific metrics you monitor and explain how you use this information to identify trends or areas for improvement. Mention the importance of regular check-ins with your team to keep everyone aligned with goals.

Discuss your approach to motivation, from setting clear goals to recognizing achievements. Highlight the importance of open communication and personal development opportunities that encourage team members to reach their full potential.

Share examples of how you've previously addressed underperformance. Emphasize the importance of constructive feedback and creating individual development plans to help team members improve and succeed.

Explain the steps you take in your forecasting process, including utilizing tools like Salesforce or Gong. Highlight how you align your forecasts with historical data and current pipeline status to ensure accuracy.

Discuss your specific roles within SaaS sales and highlight achievements you've garnered within the industry. Talk about any industry-specific challenges you've faced and how you overcame them.

Describe your coaching techniques and any programs or workshops you’ve implemented to foster skill development. Focus on how you tailor your approach to fit diverse team member personalities and learning styles.

Talk about your familiarity with these tools, including how you've used them to analyze data and drive results. Provide examples of tasks you’ve accomplished using these platforms to improve sales team performance.

Elaborate on the techniques you use to communicate goals effectively, such as through regular meetings and updates. Discuss the importance of transparency and shared objectives in fostering a collaborative team environment.

Share a specific example focusing on the strategies you employed to navigate challenges. Detail how collaboration and negotiation played a key role in your success and what you learned from the experience.

Explain your awareness of various management styles and the need to adapt your approach based on individual team members’ strengths and weaknesses. Discuss how this flexibility has led to improved team dynamics and performance.