Job Description Summary
To handle all issues resulting from incoming calls regarding patient accounts. Review/analyze patient accounts and take the necessary steps to resolve patient/guarantor issues.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker Sub-Type
RegularCost Center
CC001111 SYS - Corp Revenue Cycle - RHNsPay Rate Type
HourlyPay Grade
Health-20Scheduled Weekly Hours
40Work Shift
Job Description
Entity/Organization: MUSC Physicians (MUSCP)
Hours per week: 40
Scheduled Work Hours/Shift: Monday - Friday 8:00am - 5:00pm
Pay Basis/FLSA: Hourly/Non-Exempt
Job Duties and Responsibilities:
Displays Customer Service qualities and acts as liaison between department and patient practicing excellent communication skills and sound judgment.
Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.
Additional Job Description
Required Minimum Training and Education: High school diploma or equivalent with two (2) years customer service experience required. Must be punctual and dependable. Medical related work experience preferred. Strong initiative and goal orientated. Excellent organizational skills. Good oral and written communication skills. Establish and maintain effective relationships with necessary contacts. Must have typing and working knowledge of Microsoft Office to include Excel, WORD and PowerPoint. Epic experience preferred.
Required Licensure, Certifications, Registrations: N/A
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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