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Operations Training Specialist (onsite)

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Please note, this position is located onsite at our facility in Morrisville, NC. There is no option for remote or hybrid work. 

This role administers a variety of training and development programs for associates within assigned Distribution Center(s). Assesses training and development needs. Helps individuals and teams develop appropriate skills and knowledge. Responsible for the planning and execution of learning and development content related to all phases of associate development. Provides training documentation, performance tracking and training delivery. Successful candidates will possess strong data analytic skills and the ability to successfully deliver training materials to new hires, cross training functions, leadership level positions, and to associates that need to improve performance. 

 

  • Delivers training programs for associates, including compliance, safety, specific job function training and related Standard Operating Procedures (SOP). 

  • Oversees training in all key areas of warehouse operations, including shipping, receiving, quality control, pick, pack, inventory management systems. 

  • Determines training needs and communicates them to their manager and assists with the development of training aids such as instructional materials, handouts, evaluation forms, and visual aids, using a variety of media through contributions as a subject matter expert. 

  • Gather content and design low complexity materials, meet timeline deliverables and deadlines, and communicate risks to project manager/lead in a timely manner as a subject-matter expert. 

  • Recommends changes to course material and training manuals to meet specific training needs. 

  • Participate in the testing and piloting of new training programs and provide valuable feedback to ensure successful future training deployment initiatives. 

  • Assesses associates’ skills, talents, performance and productivity, prepare evaluations and make recommendations for improvement. 

  • Onboard new hires and manage training curriculum, identify skill gaps, identify future training needs. 

  • Administers post-training performance evaluations and makes recommendations. 

  • Consistently implements measurement strategies. 

  • Must be willing to work extended hours, as needed, to meet training objectives. 

  • Keeps current on industry needs by attending regular meetings, conferences, and seminars. 

  • Maintains understanding of new educational and training methodology. 

  • Up to 20% travel. 

  • Performs related duties as assigned. 

Education: 

Requires completion of a four-year bachelor's degree and five years’ experience or an equivalent combination of experience and education. Training experience is highly preferred. Warehouse experience desirable. 

 

Skills and Abilities: 

  • Strong organizational skills, attention to detail, ability to meet deadlines. 

  • Demonstrated knowledge of software technology, and proficiency with remote meeting technologies. 

  • Ability to review and interpret data; adjust as appropriate. 

  • Ability to communicate effectively, both orally and in writing. 

  • Ability to participate and contribute to major organizational change initiatives. 

  • Excellent problem-solving skills and the ability to resolve issues effectively and efficiently. 

  • Ability to train others and established learning objectives in a fast-paced and changing environment. 

  • Effective teambuilding, organizational, and leadership skills. 

  • Training experience is highly preferred. 

  • Strong presentation skills. 

  • Warehouse experience desirable.  

  • Knowledge of Labor Management Systems and Standard Operating Procedures preferred. 

  • Experience with Learning Management Systems preferred. 

  • Familiarity with warehouse operations software and inventory systems preferred. 

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Training Specialist (onsite), myhrabc

Are you passionate about empowering others through learning? Cencora is looking for an Operations Training Specialist to join our team in Morrisville, NC. In this vibrant and supportive environment, you’ll take charge of a variety of training and development programs designed to enhance the skills of our associates within the Distribution Center. Your role will include assessing training needs, developing engaging educational content, and delivering training that spans compliance, safety, and job-specific functions. You’ll play a crucial part in ensuring that our team is equipped with the knowledge and skills needed to succeed in their roles while making a difference in the health sector. With a focus on continuous improvement, you’ll track performance and evaluate training effectiveness. Strong data analytic skills will be pivotal as you tailor training programs to meet changing warehouse operations. Plus, your ability to work collaboratively and communicate effectively will be essential as you onboard new hires and conduct ongoing training for existing associates. If you have a bachelor’s degree, relevant experience in training, and a passion for cultivating talent, we can’t wait to hear from you. This is a full-time, onsite opportunity in Morrisville, NC, and you can be a part of a company that values your contributions. Join us at Cencora and help shape the future of health!

Frequently Asked Questions (FAQs) for Operations Training Specialist (onsite) Role at myhrabc
What are the responsibilities of an Operations Training Specialist at Cencora?

As an Operations Training Specialist at Cencora, you will oversee the planning and execution of various training programs within the Distribution Center. This includes assessing associates' training needs, developing engaging training materials, delivering content, and tracking performance. You’ll be responsible for onboarding new hires and continuously improving training content based on performance evaluations.

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What qualifications do I need to become an Operations Training Specialist at Cencora?

To qualify for the Operations Training Specialist position at Cencora, a bachelor's degree is required along with at least five years of experience in a relevant field. Training experience is highly preferred, alongside strong data analysis skills and effective communication abilities. Familiarity with warehouse operations and learning management systems can also be beneficial.

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How does Cencora support professional development for Operations Training Specialists?

Cencora is committed to your growth and offers numerous professional development opportunities, including training programs, mentorship initiatives, and resources tailored to enhance your skills as an Operations Training Specialist. We want you to thrive in an inclusive and supportive environment while you make an impact.

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What is the work environment like for an Operations Training Specialist at Cencora?

The work environment for an Operations Training Specialist at Cencora in Morrisville, NC, is dynamic and collaborative. You'll engage regularly with team members and be at the heart of warehouse operations. The role requires flexibility, as it may include extended hours and occasional travel, emphasizing a strong commitment to delivering effective training.

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What does Cencora offer in terms of employee benefits for Operations Training Specialists?

Cencora provides a comprehensive suite of benefits to support its employees, including medical, dental, and vision care. Additional offerings focus on physical, emotional, and social wellness, including paid parental leave, backup dependent care, and various development resources. Our goal is to empower you to live with purpose every day.

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Common Interview Questions for Operations Training Specialist (onsite)
Can you explain your experience with developing training programs?

When answering this question, use specific examples from your past roles. Discuss the types of training programs you have developed, your approach to assessing training needs, and how you measure the effectiveness of those programs.

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How do you handle diverse learning styles in your training sessions?

Share how you incorporate various teaching methods to cater to different learning styles. Mention strategies such as interactive activities, visual aids, and hands-on training to ensure all associates can grasp the material effectively.

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What strategies do you use to assess the training needs in a warehouse environment?

Discuss your approach to conducting assessments, including data analysis, observing operations, and soliciting feedback from associates and management on their skill gaps and training needs.

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Describe a time you had to adapt your training approach. What did you do?

Provide a specific instance where you faced unexpected challenges during training. Explain how you adapted your content or delivery method to meet the needs of your audience effectively.

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How do you ensure the training is engaging and effective?

Talk about the techniques you use to engage associates, such as incorporating real-life examples, encouraging group discussions, and utilizing multimedia. Also, stress the importance of gathering feedback to continuously improve your sessions.

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What tools do you find most effective for tracking training progress?

You might mention specific Learning Management Systems or tools you have used in the past for tracking metrics, course completions, and performance evaluations, emphasizing how these contribute to effective training programs.

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How do you stay updated on training methodologies and industry trends?

Mention your commitment to continuous learning through attending seminars, workshops, and conferences. Highlight how staying informed helps you bring innovative techniques into your training programs at Cencora.

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How would you onboard a new hire in a warehouse environment?

Detail your structured approach to onboarding, including providing initial training on safety procedures, introducing them to the team, and setting up a mentorship program to support them during their transition.

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What role does performance tracking play in your training programs?

Discuss the importance of performance tracking in measuring the effectiveness of your training. Highlight how you use data to enhance subsequent training sessions and address any skill gaps.

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Can you give an example of a successful training program you implemented?

Share a success story where your training program led to improved associate performance or efficiency. Highlight the program's objectives, implementation, and positive outcomes.

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DATE POSTED
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