Senior Research Associate, Care Delivery Operations

In this exciting role as a Senior Research Associate, you will be at the heart of driving improvements in geriatrics and aging-in-place care by identifying and implementing best practices to enhance our myPlace Health Care Delivery Model. Your work will bring innovative ideas to life through implementation science and evidence-based quality improvement approaches. You'll see the tangible results of your efforts as you apply research-based methods and publish white papers to share your findings with the broader PACE community.

Reporting to the VP of Care Delivery Operations, you’ll collaborate across a range of internal and external teams, building strong partnerships with Subject Matter Experts and key stakeholders in care model innovations. You will work hand-in-hand with the Director of Care Model Strategy to co-develop and implement transformative strategies that benefit our participants and beyond.

This role offers a unique opportunity to make an impact that reaches far beyond myPlace Health, shaping care delivery not just for our participants, but across the broader PACE community.

• Research & Analysis: Lead exciting research efforts on best practices from PACE and other healthcare organizations. You’ll explore key learnings and transform them into actionable recommendations that enhance our care strategies.
• Strategy Design: Collaborate closely with the Director of Care Model Strategy to design and implement innovative care initiatives that not only meet but exceed success metrics, making a real difference in the lives of our participants.
• Project Management: Take ownership in planning and managing care model innovations, ensuring smooth execution by partnering with internal teams and external collaborators to turn great ideas into meaningful action.
• Data-Driven Innovation: Capture and analyze data to uncover valuable insights that inform and guide our care model improvements, driving even better results for our participants.
• Thought Leadership: Develop and publish impactful white papers in collaboration with West Health Institute, sharing breakthrough findings that can help shape the future of healthcare.
• Continuous Improvement: Lead cross-functional initiatives with a mindset of constant improvement. You’ll launch PDSA (Plan-Do-Study-Act) cycles, refining processes until success is reached and bringing quality to every aspect of the work.
• Collaboration: Be a key connector, serving as a liaison between myPlace Health and West Health Institute on strategic research initiatives. Together, you’ll foster collaboration and spark innovation to advance our shared goals.
• Contribute to Organizational Growth: Embrace additional opportunities and responsibilities as needed, actively participating in the continued growth and success of the organization.

• Passion & Purpose: You have a heart for serving high-risk seniors and frail older adults, and you’re driven by a mission to improve their quality of life.
• Team Player: You thrive in fast-paced environments and love working within a collaborative, team-oriented culture that shares a common goal.
• Clear Communicator: Your written communication skills are top-notch. You can take complex topics and explain them in a clear, simple, and logical way that anyone can understand.
• Research Expertise: You bring experience in clinical research, outcomes research, or continuous quality improvement, with a focus on integrated care models and/or geriatrics. You know how to turn insights into actionable improvements.
• Quality Improvement Skills: You are familiar with and have successfully used quality improvement methodologies to drive better outcomes.
• PACE Experience: Ideally, you have worked in a PACE model or a similar capitated, value-based, integrated care environment, and understand the unique challenges and opportunities in these settings.
• Leadership in Action: You’ve led cross-functional initiatives to implement and scale best practices, and you bring a mindset of continuous learning and improvement.
• Project Management Pro: You’re comfortable juggling multiple initiatives at once, using your project management skills to stay organized and ensure smooth execution from start to finish.