Associate Director - Delivery and Sales Leader (Automated QA and Testing (AQT) Business Unit)

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

This is a remote role in the US.

We are seeking a results-driven Delivery and Sales Leader to drive the next stage of growth in our Automated QA and Testing (AQT) Business Unit. As software development accelerates, this leader must champion next-generation testing approaches — blending traditional frameworks with AI- and ML-powered testing strategies to ensure greater speed, agility, and resilience. This role will be critical in reshaping our automation services, embedding AI-driven methodologies into our CI/CD pipelines, and positioning Nagarro at the forefront of innovation in the QA space.

Outcomes Desired

• Achieve 20%+ revenue growth year-over-year, growing AQT revenue from a current base of greater than $30M.
• New business: Present AQT offerings to existing/new customers with no AQT offerings footprint from Nagarro. Add a minimum of six customers every year (existing or new logo).
• Integrate AI- and ML-driven testing frameworks across client engagements.

Key Responsibilities

Strategic Growth & Sales Leadership (45%)

• Develop and execute targeted sales strategies focused on traditional and AI-driven testing services.
• Actively pursue opportunities where AI-powered automation and smart testing solutions drive differentiation and client value.
• Lead high-value sales pursuits with hands-on client engagement and solution development

Delivery Excellence & Innovation (30%)

• Ensure exceptional quality delivery while optimizing profit margins.
• Lead the evolution of testing strategies by incorporating AI and ML into automation frameworks, enhancing efficiency, accuracy, and resilience.
• Embed AI-augmented testing methods into client CI/CD pipelines, ensuring continuous quality at speed.

Team Development & Thought Leadership (15%)

• Build and mentor a high-performing, innovation-driven team skilled in modern AI/ML testing techniques.
• Build a sustainable leadership pipeline through intentional mentoring and growth opportunities
• Drive internal knowledge sharing and establish Nagarro as a thought leader in AI-augmented test automation.

Financial and Operational Leadership (10%)

• Drive P&L performance through strategic financial planning and operational efficiency
• Deliver accurate forecasting and margin management while scaling innovative offerings.

Business and Delivery Leadership

• 10+ years of experience leading delivery, sales, or business management within IT services, QA, or software engineering.
• Proven success scaling business units, achieving consistent 20%+ YoY revenue growth, and managing full P&L ownership.

Testing and Technology Expertise

• Strong understanding of modern QA and Testing approaches, including AI- and ML-driven testing strategies, smart automation frameworks, and integration into CI/CD pipelines.
• Experience implementing AI-powered testing tools (e.g., self-healing scripts, intelligent defect prediction, dynamic test generation).

Sales and Client Management

• Demonstrated ability to engage clients consultatively around next-generation testing solutions.
• Skilled at positioning innovation (especially AI/ML capabilities) as a driver of business value.

Operational and Financial Acumen

• Deep experience with forecasting, financial management, and margin improvement strategies.
• Ability to scale delivery operations while maintaining or improving profit margins.

People Leadership

• Track record of building and retaining high-performing, innovation-driven teams.
• Strong commitment to employee engagement, development, and satisfaction.

Education

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field; a Master’s degree is a plus.

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.