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Verafin - Enterprise Account Manager

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Are you ready to be part of a dynamic and innovative company that's revolutionizing Financial Crime Management? At Nasdaq Verafin, we're not just industry leaders; we're trailblazers in providing cutting-edge, cloud-based solutions for financial institutions. We’re creating the world’s most effective financial crime fighting network!

We're seeking a talented Enterprise Account Manager to join our vibrant team. In this role, you'll focus on building long-term relationships with key stakeholders and executive buyers in our largest accounts. EAMs develop sales strategies to increase Annual Contract Value (ACV) and work on contract renewals, upselling, and addressing churn risks. They collaborate with internal teams to execute strategies and ensure customer success. If you thrive on sales targets and building lasting relationships, the EAM role is ideal for you!

What You'll Do:

Develop and evaluate long-term sales strategies for key accounts

Focus on increasing ACV over the current and next phase of the relationship

Work on enterprise contract renewals and expand partnerships through upselling

Maintain alignment with C-suite priorities and value realization within the application

Identify potential churn risks and develop proactive strategies to address them

Consolidate and qualify successes throughout the customer life cycle

Collaborate with internal teams, including Technical Sales Specialists, PMs, CSMs, and Product Experts, to execute strategies and ensure customer success

What We're Looking For:

Proven ability to build and maintain long-term relationships with key stakeholders and executive buyers

Strong sales strategy development skills, particularly for increasing Annual Contract Value (ACV)

Experience in contract renewals, upselling, and managing churn risks

Ability to collaborate cross-functionally with internal teams

What Success Looks Like:

Strong Relationships: Building and maintaining long-term, trust-based relationships with key stakeholders and executive buyers.

Increased ACV: Consistently developing and executing sales strategies that lead to significant increases in Annual Contract Value (ACV)

Effective Renewals and Upsells: Successfully managing contract renewals and expanding partnerships through upselling and point solution displacements

Proactive Churn Management: Identifying potential churn risks early and implementing proactive strategies to retain customers

Customer Alignment: Ensuring that the solutions provided align with the C-suite's priorities and deliver measurable value

Growth Opportunities:

Potential to lead a team or become the subject matter expert of your current team

Your in-depth customer communication experience and ability to collaborate with peers enable you to explore opportunities within Nasdaq

Why Nasdaq Verafin?

Innovative Solutions: Be part of a team that's at the forefront of financial crime management technology, in a rapidly evolving industry.

Impactful Work: Help financial institutions protect themselves and their customers from fraud and other financial crimes such as elder abuse, human trafficking and money laundering.

Dynamic Growth: Join a company that's expanding quickly, offering you endless opportunities to grow and advance.

This position can be located in St. John’s or Toronto, and offers the opportunity for a hybrid work environment (2 days a week in office), providing flexibility and accessibility for qualified candidates

This job posting closes on April 18th at 11:59pm Newfoundland Time Zone.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Average salary estimate

$75000 / YEARLY (est.)

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$60000K

$90000K

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What You Should Know About Verafin - Enterprise Account Manager, Nasdaq

At Nasdaq Verafin, we are looking for an enthusiastic Enterprise Account Manager to join our innovative team based in St. John's, Newfoundland & Labrador. If you're passionate about building long-lasting business relationships and have a knack for sales strategy, this role is for you! As an Enterprise Account Manager, you will be at the forefront of our efforts to revolutionize financial crime management. Your primary focus will be working with key stakeholders and executive buyers in our largest accounts, developing robust sales strategies that not only increase Annual Contract Value (ACV) but also ensure customer satisfaction and loyalty. Your work will include managing contract renewals, upselling opportunities, and pro-actively identifying churn risks. Collaborating with internal teams across various functions, including Technical Sales and Product Experts, you will execute strategies that improve customer success and meet the C-suite's priorities. With your exceptional relationship-building skills and strategic mindset, you'll play a vital role in creating a financial crime fighting network that truly makes an impact. Join us in contributing to a mission that protects financial institutions and their customers from fraud and other critical threats. Nasdaq Verafin offers a vibrant work environment, opportunities for growth, and the flexibility of a hybrid model, allowing you to find the perfect work-life balance. If you share our passion for innovation and customer success, we want to hear from you!

Frequently Asked Questions (FAQs) for Verafin - Enterprise Account Manager Role at Nasdaq

What are the responsibilities of the Enterprise Account Manager at Nasdaq Verafin?

The Enterprise Account Manager at Nasdaq Verafin is responsible for developing long-term sales strategies for key accounts, maximizing Annual Contract Value (ACV), overseeing contract renewals, managing upselling opportunities, and identifying churn risks. They play a crucial role in fostering relationships with stakeholders and ensuring solutions align with customer priorities.