Nurse Manager - Med/Surg Forensics and ICU - 7th Floor & ICU

To apply for the Nurse Manager (RN) position at Nashville General Hospital, you’ll need at least an Associate's degree in Nursing, although a Bachelor's degree is preferred. Additionally, you must have an active Registered Nurse license in the state of Tennessee and clinical experience specifically in an Intensive Care Unit. At least one year of management experience, particularly in the ICU, and a BLS certification at the time of hire are also required to ensure you can effectively lead the nursing team.

As a Nurse Manager (RN) at Nashville General Hospital, your responsibilities will include overseeing daily clinical operations, monitoring patient care, managing staff schedules, performing daily rounds to assess unit conditions, and addressing staff well-being. You will also be managing conflict resolution in your unit and facilitating quality improvement activities, making your role essential for maintaining high standards in patient care.

Nashville General Hospital provides a comprehensive benefits package for Nurse Managers that begins right on the first day of the month after one calendar month of employment. Benefits include health insurance, short and long-term disability options, life insurance, retirement plans with company contributions, tuition reimbursement, and 12 paid holidays. We also offer flexible spending accounts and free parking for employees, ensuring you have a supportive work-life balance.

Nashville General Hospital stands out due to its deep commitment to serving the healthcare needs of the Nashville and Davidson County communities. We focus on providing a comprehensive range of services, from emergency care to ancillary services, and we are proud of our Joint Commission accreditation, which enhances our credibility and standards. Our environment nurtures professional growth, making it an inviting place for Nurse Managers to flourish.

A typical day for a Nurse Manager (RN) at Nashville General Hospital will involve a combination of administrative responsibilities and patient care oversight. Your morning may start with reviewing patient care reports, followed by daily rounds to check on staff and patients, attending leadership meetings, and working on quality improvement projects. Throughout the day, you will handle scheduling, manage resources, and engage with your team to ensure that patient care standards are met efficiently.

As a Nurse Manager (RN) at Nashville General Hospital, you have the opportunity to actively participate in patient care improvement through auditing care processes and outcomes. By promoting staff involvement in quality improvement initiatives, leading training, and advocating for patient-centered practices, you can make substantial contributions to enhancing the quality of care patients receive in the ICU and Forensics departments.

For the position of Nurse Manager (RN) at Nashville General Hospital, we seek individuals who possess strong leadership skills, excellent communication abilities, and a commitment to patient advocacy. It's also important to be adept in conflict resolution and quality improvement processes. A compassionate nature and the ability to foster teamwork are critical as they align with our hospital's mission to serve the community effectively.

When asked about your management style, it's important to reflect on how your leadership facilitates team collaboration and supports staff development. You might say: 'My management style is inclusive; I believe in empowering my staff by encouraging their input and making them active participants in decision-making. I strive to create a supportive environment where everyone feels valued, and I regularly seek feedback to improve our practices.'

In responding to this question, highlight your conflict resolution skills: 'I approach conflict by first listening to each party involved to understand their perspectives. I believe in addressing issues as they arise and working collaboratively to find a solution that is acceptable for all. I also focus on establishing clear communication from the onset to prevent misunderstandings.'

You can explain your strategies with something like: 'I ensure quality patient care by implementing regular audits, providing continuous education opportunities for staff, and encouraging personal accountability. Additionally, I promote a culture of open communication where staff feel comfortable reporting any concerns about patient care.'

For this question, discuss your approach to motivation: 'I keep my staff motivated by recognizing their hard work and providing incentives for excellence. I host monthly meetings to celebrate achievements, share patient care success stories, and encourage professional development through training opportunities and mentorship.'

Sharing a specific initiative showcases your experience: 'In my previous role, I led an initiative to reduce patient falls in the ICU. We developed a comprehensive fall prevention protocol, trained our staff on its implementation, and monitored our progress through weekly audits. As a result, we saw a significant decrease in incidents over three months.'

To respond effectively, you could say: 'I once dealt with a family member who was upset about wait times. I listened compassionately to their concerns and provided updates on their loved one’s care. By the end of our conversation, I had assessed their needs and connected them with a social worker, which helped alleviate some of their stress.'

Discuss your prioritization process: 'In a fast-paced environment like the ICU, I prioritize tasks based on urgency and patient safety. I typically create a to-do list at the start of my shift that incorporates staff input, ensuring vital patient needs are addressed first while remaining flexible to respond to any emergencies that arise.'

Emphasize the importance of data: 'Data plays a vital role in my management approach as it helps me make informed decisions. I regularly analyze patient outcomes, staffing metrics, and operational efficiency statistics to identify improvement areas. This data-driven strategy allows me to adjust workflows and interventions proactively.'

You can respond by outlining your methods: 'I ensure compliance with policies and procedures through consistent staff training, regular audits, and keeping an open line of communication about expectations and updates. Furthermore, I encourage team discussions about policies to ensure understanding and adherence.'

Share your approach to training: 'I use a variety of techniques for staff training, including hands-on workshops, online courses, and simulation exercises. I also advocate for cross-training among staff to enhance team versatility and ensure everyone feels equipped to handle different scenarios that may arise in the ICU.'