Regional Account Manager, Market Access

As a Regional Account Manager at Natera, your primary responsibilities will include negotiating contracts with insurance companies and payer organizations, maximizing reimbursement rates, and managing complex contract negotiations. You’ll also be responsible for optimizing medical policies and effectively presenting data and scientific findings to stakeholders.

Natera requires a Bachelor’s degree for the Regional Account Manager position, with advanced degrees like an MBA or MPH preferred. Additionally, candidates should have at least 4 years of experience in managed care contracting or 6+ years in a top-performing sales role in the life sciences or molecular diagnostics sectors.

To boost your chances of becoming a Regional Account Manager at Natera, showcase your experience in managing payer relationships and your proficiency in negotiating complex deals. Highlight your problem-solving abilities and interpersonal skills, as well as your passion for healthcare and patient outcomes.

In your first month at Natera as a Regional Account Manager, you’ll need to complete training on HIPAA/PHI privacy, general compliance policies, and security measures. Staying current with Natera’s training requirements is also essential throughout your employment.

As a Regional Account Manager at Natera, you can anticipate a supportive team environment focused on collaboration. The company emphasizes professional growth opportunities and provides you with the necessary tools and resources to drive meaningful change in healthcare.

When addressing contract negotiations, it's essential to start by thoroughly understanding the payer's structure and requirements. Present data-driven proposals that showcase mutual benefits, maintaining open communication throughout the negotiation process.

Discuss specific roles where you've successfully negotiated managed care contracts. Emphasize your understanding of the complexities involved, such as reimbursement structures, policy optimizations, and relationship management with payers.

To remain informed, I follow industry publications, participate in webinars, and connect with professionals in my network. This helps me anticipate changes and adapt my strategies accordingly.

Optimizing reimbursement rates involves analyzing past claim data, understanding payer policies, and presenting compelling clinical evidence to support claims. Collaboration with the finance team and continuous education on payer requirements is also crucial.

I approach tough discussions by remaining calm, focusing on finding solutions, and maintaining professionalism. I aim to understand the payer's perspective, which helps in crafting mutually beneficial outcomes.

Share a specific instance where you conceptualized a strategic approach to negotiation, highlighting the challenges you faced, your problem-solving tactics, and the successful outcome that impacted patient access.

I simplify complex data into easily digestible presentations, using visuals such as graphs and charts where possible. Tailoring the message to the audience’s level of understanding enhances communication efficacy.

I ensure that I regularly undergo training, stay informed about compliance requirements, and actively implement safeguarding measures when handling sensitive information, both in digital and physical formats.

I am motivated by the potential to make a direct impact on patient care and outcomes. The opportunity to drive meaningful change through innovative solutions in genetics is particularly fulfilling.

Critical skills for a Regional Account Manager include strong negotiation abilities, excellent communication, analytical skills for data interpretation, and a genuine passion for enhancing healthcare access and outcomes.