Job details

Dispatcher (Public Safety)

Dispatcher - Hammond, IN - Full Time $20.00/hr Monday-Friday 1:30pm-8:30pm • Requires the ability to work holidays* About Us Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get better every day. We are looking for individuals who believe in and represent those values.Today, we are located across the country with locations in over 30 states but still have kept that small business, entrepreneurial feel and remain committed to the same culture established day 1!Our people are at the heart of what we do and how we support our customers.Why become a MedSpeeder? This is what’s in it for you:• Medical, Dental, Vision and Flexible Spending Account -- We care about you and your family!• 401(K) with Company Match -- We want you to secure your financial future, so we have a generous match too!• Paid Time Off -- We encourage time off, you deserve it!• Opportunities for Career Advancement – We encourage internal growth!• Competitive Pay – We respect the work you provide!What you will be doing as a Dispatcher:• Monitor and route assigned customer orders while meeting all corporate guidelines and performance standards• Create effective routes using routing tools and local knowledge to make efficient transports based on priority and location• Address general questions about MedSpeed service process. Effectively handle issues and solve problems that arise on orders with effective communication skills• Log, track and appropriately document all issues utilizing on-line systems and procedures, and in accordance with all applicable guidelines and requirements• Perform skills necessary to create a high-quality customer experience, as reflected through acceptable, quality monitors and customer feedback• Work with market management team for all routing/dispatch needs on a day-to-day basis as well as on longer term improvements• Maintain current knowledge of MedSpeed service policies, procedures, and specific client requirements• Work to promote MedSpeed cultureWhat you need to become a MedSpeeder:• High School Diploma, GED or equivalent• Work experience in up-tempo environments preferred• Demonstrate appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness, and other skills as identified• Demonstrate excellent verbal and written communication skills• Great attitude that aligns with our culture of working as one team, keeping our promises, and getting better every day• Ability to effectively manage time and multi-task• Ability to maintain high level of punctuality and consistent, reliable attendance standards• Process-oriented mindset focused on continuous improvement, excellent problem-solving skills• Collaborative work style, able to work well within and across departments• Ability to enter data accurately at a given speed• Strong typing and computer skillsVisit us online at www.medspeed.com to learn more about our great organization.

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What You Should Know About Dispatcher (Public Safety), National Park Service

Are you ready to make a meaningful impact while working as a Dispatcher in California for MedSpeed? We’re excited to welcome you to our team! As a Dispatcher, you will play a crucial role in helping us deliver vital medical supplies and services to healthcare organizations across your community. You will monitor and route customer orders, creatively using your local knowledge to craft the most efficient routes. In addition, you'll handle general inquiries about MedSpeed's processes and effectively resolve any issues that might come up during transport. We value teamwork, and your ability to communicate effectively will be essential in working closely with the market management team. You’ll log and document all issues using online systems, ensuring that we adhere to all regulations and guidelines. With a strong emphasis on customer experience, your skills in active listening and empathy will help maintain our reputation for excellence. Join MedSpeed, where we pride ourselves in helping each other grow! Enjoy great benefits like medical, dental, and vision coverage, a 401(K) with company matching, and ample opportunities for career advancement. This is not just a job; it's your chance to grow in a supportive environment that values employee well-being. If you have a can-do attitude and are ready to jump into an engaging, fast-paced role, don’t hesitate to apply and become a MedSpeeder today!

Frequently Asked Questions (FAQs) for Dispatcher (Public Safety) Role at National Park Service

What are the primary responsibilities of a Dispatcher at MedSpeed?

The primary responsibilities of a Dispatcher at MedSpeed include monitoring and routing customer orders, ensuring efficient transport based on local knowledge and priority. You'll also handle any inquiries regarding our service processes and will be responsible for logging and documenting issues using our online systems, all while maintaining communication with the market management team.