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Sales Development Representative

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join Navigate360 as a Sales Development Representative (SDR) where you'll engage with clients to foster relationships and promote our services in a remote setting.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: The SDR is responsible for client engagement, expanding the client base through outbound calls, managing lead qualifications, and meeting monthly targets for meetings booked and opportunities created.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Strong communication skills, detail-oriented, ability to work in a fast-paced environment, and proficiency in MS Word and Excel are required.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: A Bachelor's Degree in business or related field and 2+ years experience in customer-facing roles are preferred, along with familiarity with Salesforce and SalesLoft.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Remote - Richfield, OH, USA

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $45,000 - $65,000.



Job Details

Level:   Entry

Job Location:   Remote - Richfield, OH

Position Type:   Full Time

Salary Range:   Undisclosed

Travel Percentage:   None

Job Category:   Sales

Description

Summary: Navigate360 is seeking talented and energetic sales professionals to join our growing team. The Sales Development Representative (SDR) position at Navigate360 is responsible for engaging and managing clients, giving you the opportunity to grow within the Sales team. This is an exciting sales role for goal driven achievers who are capable of building meaningful relationships and managing current and potential clients. Navigate360 offers a competitive base salary with a bonus plan for this position.

Duties / Responsibilities:

  • Engages and establishes rapport with prospects and works with Sales Reps in a team approach to closing business. 
  • Expands client base by pleasantly engaging key decision makers in target schools and businesses via outbound calling efforts.
  • Engages in the qualification process by asking relevant questions to create sense of urgency. Delivers value justification benefit statements, manages client objections and questions, , coordinates appointments, captures and analyzes data in Salesforce and SalesLoft platforms .
  • Develops leads and lead sources, creates client interest and awareness in Navigate360’s services and books meetings for prospects to meet with Sales professionals.
  • Attains monthly productivity expectations for dials, emails and total touches.
  • Meets monthly quotas for Meetings Booked and Opportunities created.
  • Collaborates with marketing to evaluate MQLs and MCLs to determine effectiveness of leads, and email campaigns.
  • Executes on a strong customer engagement strategy while connecting with customer executives/decision-makers.
  • Aligns with Sales team on prospecting strategies..
  • Ensure that the largest impact on customer engagement and value are delivered while efficiently managing client inquiries.
  • Collaborates across functional areas of the business to meet and exceed established individual and team goals that are aligned with corporate strategic initiatives.
  • Other duties as assigned.

Qualifications

Required Qualifications:

  • Bachelor’s Degree in business or related field.
  • Goal driven, achievement oriented and self-motivated.
  • Highly detail oriented.
  • Strong interpersonal, verbal, and written communication skills.
  • The ability to work in a high-energy, fast-paced environment and collaborate with other divisions to achieve strong results.
  • Comfortable working in a high-energy, fast-paced environment, while collaborating with other divisions to achieve strong business results.
  • The ability to successfully navigate business systems and processes to obtain high client advocacy and business results.
  • Experience with MS Word and Excel, ability to make key data informed decisions.

Preferred Qualifications:

  • Experience in Salesforce and SalesLoft platforms.
  • 2 or more years of experience in customer facing jobs.. \
  • Tech savvy using social media and other applications for marketing related campaigns.
  • Displays entrepreneurial zeal.
  • Interest in continuing personal development and growing career through sales organization.

Normal Working Hours and Conditions: Core business hours are generally 8:00 am – 5:00 pm. However, this position will require work to be performed outside of normal business hours based on Company operations. 

Physical Requirements: Primary functions require sufficient physical ability and mobility to work in an office setting including verbally communicating, seeing and hearing to exchange information and fine coordination including use of a computer keyboard. Daily physical functions include standing, sitting and walking for prolonged periods of time and occasionally stooping, bending, kneeling, crouching, reaching, and twisting. The employee may engage in lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 25 pounds. The position also requires the operation of office equipment requiring repetitive hand movement. 

Navigate360 is an Equal Opportunity Employer and does not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.

Average salary estimate

$55000 / YEARLY (est.)
min
max
$45000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative, Navigate360

Join Navigate360 as a Sales Development Representative (SDR) and become an essential part of our dynamic sales team! In this engaging role based in Richfield, you'll be responsible for connecting with clients, building lasting relationships, and promoting our innovative services in a remote setting. Your day-to-day tasks will include making outbound calls to potential clients, qualifying leads, and striving to meet your monthly targets for booked meetings and created opportunities. We value strong communication skills and attention to detail, so bring your enthusiasm and organization to our fast-paced environment. If you have a Bachelor’s Degree in business or a related field along with a couple of years of experience in customer-facing roles, we’d love to see you on our team. You’ll also need to be comfortable using tools like Salesforce and SalesLoft, as well as being proficient in MS Word and Excel. At Navigate360, we’re passionate about growth and development, both for our team and our clients. We offer a competitive salary, a bonus plan, and a collaborative atmosphere where your contributions have a meaningful impact. If you’re a goal-driven achiever who thrives on building meaningful relationships, this exciting opportunity awaits you. Take the next step in your career with Navigate360—come join us and help make a difference!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Navigate360
What are the responsibilities of a Sales Development Representative at Navigate360?

As a Sales Development Representative at Navigate360, your main responsibilities include engaging with clients, expanding our client base through outbound calling, managing lead qualifications, and meeting monthly productivity targets for booked meetings and created opportunities. You'll work closely with sales reps to deliver value and ensure client satisfaction.

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What qualifications do I need to become a Sales Development Representative at Navigate360?

To qualify for the Sales Development Representative position at Navigate360, you should have a Bachelor’s Degree in business or a related field, along with at least 2 years of experience in customer-facing roles. Proficiency with Salesforce and SalesLoft is preferred, and you should possess strong communication and interpersonal skills.

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What is the work environment like for a Sales Development Representative at Navigate360?

The work environment for a Sales Development Representative at Navigate360 is remote and fast-paced. Team collaboration is crucial, and employees are expected to engage actively in their roles to drive results. Flexibility is key, as you may need to work outside of normal business hours based on company operations.

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What skills are essential for a Sales Development Representative at Navigate360?

Essential skills for a Sales Development Representative at Navigate360 include strong communication abilities, attention to detail, and proficiency in Microsoft Office applications such as Word and Excel. Additionally, being technologically savvy and comfortable using sales engagement platforms like Salesforce and SalesLoft is very important.

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What are the growth opportunities for a Sales Development Representative at Navigate360?

At Navigate360, Sales Development Representatives have great growth opportunities within the sales team. As you develop your skills and contribute to the company’s success, you’ll have the chance to take on more responsibilities and potentially advance into higher sales roles, shaping your career in the sales industry.

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Common Interview Questions for Sales Development Representative
How do you prioritize your daily tasks as a Sales Development Representative?

Prioritization in sales is key. I typically start by assessing my pipeline and identifying which leads need immediate follow-up while also allocating time for outbound calls to new prospects. I ensure that I balance my time between maintaining current relationships and exploring new opportunities.

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Can you describe your experience with Salesforce and how it aids your sales process?

Certainly! My experience with Salesforce has allowed me to effectively manage my leads and track engagement. I regularly update records to reflect client interactions and use the data to strategize my future outreach efforts, ensuring I’m targeting the right prospects with tailored messaging.

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What strategies do you use to engage prospects over the phone?

To engage prospects, I start by doing my homework—understanding their business needs enables me to personalize the conversation. I ask open-ended questions that encourage discussion, listen actively to their responses, and highlight how Navigate360’s services can meet their specific pain points.

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What do you consider your biggest achievement in a sales role?

One of my biggest achievements was surpassing my quarterly sales targets by 30% through a combination of strategic outreach and effective follow-ups. I focused on building solid relationships with clients, which not only increased sales but also led to long-term partnerships.

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How do you handle rejection in sales?

Rejection is a part of sales, and I approach it with a growth mindset. I take each rejection as a learning opportunity, analyzing what I could have done differently. It helps me refine my approach and maintain resilience, ensuring I stay motivated to reach out to the next prospect.

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How do you stay motivated during slow periods?

During slow periods, I keep my motivation high by setting small, achievable goals for myself. Engaging in training sessions, collaborating with team members for brainstorming, or even revisiting old accounts for potential revisit keeps me active and focused on future success.

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What would you do to prepare for a call with a key decision-maker?

I would thoroughly research the company and decision-maker's role to tailor my conversation appropriately. I’d outline key discussion points that relate directly to their business challenges and prepare a few insightful questions to foster a two-way dialogue.

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Describe a situation where you successfully turned around a difficult client relationship.

In one instance, I worked with a previously dissatisfied client. I reached out to understand their concerns, actively listened, and implemented changes based on their feedback. By maintaining open communication and demonstrating commitment, I rebuilt the relationship into a positive partnership.

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What do you believe makes a successful sales pitch?

A successful sales pitch is built on a clear understanding of the client’s needs combined with a compelling value proposition. Engaging storytelling that connects emotionally, backed by data, showcases the benefits of the offering and addresses any potential objections up front.

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How would you describe your sales approach?

I adopt a consultative sales approach focused on relationship-building. By truly understanding the client’s needs and challenges, I position the solution in a way that demonstrates both relevance and value while ensuring the engagement feels collaborative rather than transactional.

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Navigate360 is honored to receive the distinguished "NorthCoast99" award from the Employers Resource Council. This designation is earned by the "99 best employers in Northeast Ohio" as determined by the Employers Resource Council. Navigate360 is ...

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Full-time, remote
DATE POSTED
April 7, 2025

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