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RN Case Manager(MON-FRI) - Carolina Reserve of LP and Hendersonville

Carolina Reserve of Hendersonville and Laurel Park, communities of Navion Senior Living located in Hendersonville, Nc, is seeking a Registered Nurse (RN) to join the team! The RN Case Manager is responsible for overseeing the Resident Services Department in their assigned communities in accordance with state and local standards, guidelines and regulations.  The RN Case Manager will work with the Resident Care Director(s) and Executive Director(s) to ensure clinical compliance, oversight, and training to the communities they support.

This is a Monday-Friday Full-Time opportunity to support our residents and team members!

Carolina Reserve has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll!

Responsibilities

  • Demonstrate positive customer service relations and community’s quality care and service standards.
  • Incorporates wellness philosophy, standards and objective into the evaluation process for staff in the Wellness Department.
  • Provides support and training to Resident Care Directors and Executive Directors in the community.
  • Completes and assists with health assessments and updated service plans for each resident.
  • Provides direction as to format and approach to resident care/service management.
  • Ensures community compliance with medication management procedures in accordance with state and company guidelines.
  • Serves on Quality Improvement Committees that include Resident Care management, Infection Control and Safety.
  • Ensures Resident Compliance Trackers remain compliant.
  • Ensures Case Management Dashboards are updated weekly and Comprehensive Resident Review Meetings are conducted monthly with notes reflected in the dashboard.
  • Supports in the discussion of high risk residents as indicated on the dashboard or through other methods.
  • Serves as the Infection Control Coordinator following all OSHA safety guidelines.
  • Provides orientation and education programs for Resident Services personnel and ensures that all personnel can demonstrate competency required to function appropriately in their positions.
  • Routinely schedules and conducts meetings with Resident Care Directors to communicate and operationalize objectives, standards, policies and procedures.
  • Ensures compliance with all regulatory agencies by continually monitoring the operation of the department and making changes as needed.
  • Participates in the selection of residents to move into the community by evaluating the level and number of care/services required by prospective residents.
  • Routinely visits the assigned communities following the schedule set by supervisor.
  • Supports in investigations of incidents and accidents in accordance with state regulations and company policy.
  • Implements Infection Control policies and procedures as outlined in the company program.
  • Other duties assigned by supervisor.
  • Graduate of an accredited School of Nursing and RN degree.
  • Two years’ experience in an assisted living environment desired.
  • Three years’ experience in a position with management and leadership responsibilities.
  • Basic knowledge of and ability to apply Geriatric Nursing principles.
  • Knowledge of state specific rules and regulations.
  • Must be able to handle conflict, problems and emergency situations.
  • Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary setting with residents, families, staff members, representatives of community and government agencies.
  • Computer skills such as Excel and Word documents required.
  • High energy level and the ability to handle multiple priorities as required.
  • Ability to plan, organize, develop and manage the objectives of the Wellness Department to provide quality care and services to all residents.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • PTO for full time positions
  • Short- & Long-Term Disability Insurance
  • Life Insurance
  • Career Advancement Opportunities

#NHI

What You Should Know About RN Case Manager(MON-FRI) - Carolina Reserve of LP and Hendersonville, Navion Senior Solutions

Are you a compassionate and skilled RN looking to make a difference? Join the team at Carolina Reserve of Hendersonville and Laurel Park as a dedicated RN Case Manager! In this dynamic and rewarding role, you'll oversee the Resident Services Department, ensuring that our residents receive exceptional care in line with state and local regulations. This full-time position allows you to work Monday through Friday, providing you with work-life balance while you support our amazing community. You'll collaborate closely with the Resident Care Directors and Executive Directors, offering your expertise in clinical compliance, oversight, and ongoing training to elevate the care we provide. Plus, at Carolina Reserve, we believe in empowering our team members; with our partnership with Tapcheck, you can access your earned wages instantly, easing financial stress. Your responsibilities will include conducting health assessments, managing medication procedures, participating in quality improvement committees, and ensuring all services are compliant with established guidelines. If you have a passion for elder care, management experience, and a desire to lead and train others, this position is tailor-made for you. Come grow your career in a vibrant environment that values its staff, offers opportunities for advancement, and promotes a philosophy of genuine care!

Frequently Asked Questions (FAQs) for RN Case Manager(MON-FRI) - Carolina Reserve of LP and Hendersonville Role at Navion Senior Solutions
What are the responsibilities of an RN Case Manager at Carolina Reserve?

As an RN Case Manager at Carolina Reserve of Hendersonville and Laurel Park, you'll oversee the Resident Services Department, conduct health assessments, collaborate with leadership to ensure clinical compliance, and manage case management dashboards. Your role is vital in maintaining quality care and supporting the training of staff, ensuring community compliance with medication management, and participating in quality improvement committees.

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What qualifications do I need to apply for the RN Case Manager position at Carolina Reserve?

To apply for the RN Case Manager role at Carolina Reserve, you should be a graduate of an accredited School of Nursing with an RN degree. Additionally, having at least two years of experience in an assisted living environment and three years in leadership or management positions is preferred. Familiarity with Geriatric Nursing principles and state-specific regulations is also essential.

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How does Carolina Reserve support the career development of its RN Case Managers?

Carolina Reserve is committed to the professional growth of its RN Case Managers. You'll have access to ongoing training and education programs, as well as opportunities to participate in leadership development initiatives. The company fosters a supportive environment that values your contributions and encourages career advancement.

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What is the work schedule like for the RN Case Manager at Carolina Reserve?

The RN Case Manager position at Carolina Reserve is structured as a full-time role, requiring a Monday through Friday schedule. This allows for a predictable work-life balance while enabling you to devote your energies to supporting residents and fellow team members throughout the week.

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How does Carolina Reserve utilize technology to enhance the role of an RN Case Manager?

At Carolina Reserve, technology plays a crucial role in streamlining operations and enhancing staff efficiency. For instance, our partnership with Tapcheck enables team members to access their earned wages instantly, reducing financial stress. As an RN Case Manager, you will also utilize various software tools to maintain compliance, manage resident care, and ensure effective communication with your team.

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Common Interview Questions for RN Case Manager(MON-FRI) - Carolina Reserve of LP and Hendersonville
Can you describe your experience in managing resident care in an assisted living environment?

When answering this question, focus on specific examples of your previous roles where you managed resident care. Discuss the strategies you implemented for health assessments, care plan evaluations, and training staff. Emphasize your ability to maintain compliance with regulations and improve service quality.

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How do you handle conflict among residents or staff members?

Provide a structured example using the STAR method (Situation, Task, Action, Result). Explain a specific conflict you encountered, your approach to resolving it, and the positive outcomes that resulted. Highlight your communication skills and ability to remain calm under pressure.

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What steps would you take to ensure compliance in medication management?

Discuss the importance of adhering to state and company guidelines in medication management. Explain the processes you would implement to conduct regular audits, provide training to staff, and stay updated on regulatory changes to ensure compliance.

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How would you approach the training of new Resident Services personnel?

Describe a comprehensive training program that you would develop, emphasizing hands-on training, ongoing support, and the incorporation of best practices. Mention the importance of ensuring that each team member demonstrates the required competencies to provide quality care.

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How do you assess the needs of high-risk residents?

Explain how you would conduct thorough evaluations to identify the needs of high-risk residents. Discuss utilizing assessments and data to prioritize care, collaborate with interdisciplinary teams, and adjust care plans as necessary for optimal resident outcomes.

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What methods do you use to stay current with the latest nursing regulations and best practices?

Share specific resources, such as professional organizations, continuing education, and online courses, that you utilize to remain informed. Mention your commitment to continuous learning and how it directly impacts your practice and the care provided to residents.

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Describe a time you implemented a quality improvement initiative.

Provide a detailed account of a quality improvement initiative you led. Discuss the problem identified, the steps you took to implement change, the collaboration with team members, and the measurable outcomes resulting from your initiative.

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What do you believe is the most important aspect of resident-centered care?

Articulate your belief in the importance of respecting residents’ dignity, preferences, and needs. Discuss how you ensure each resident receives personalized care and how this approach enhances their quality of life.

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How do you manage multiple priorities in a dynamic work environment?

Discuss your time management techniques, such as prioritizing tasks, utilizing checklists, and delegating responsibilities when appropriate. Emphasize your ability to remain organized and focused, even when challenges arise.

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Why do you want to work at Carolina Reserve as an RN Case Manager?

Tailor your response to reflect your admiration for Carolina Reserve's mission and values. Discuss how your professional goals align with the company’s commitment to quality care, staff empowerment, and innovative practices that enhance the resident experience.

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Headquartered in Raleigh, North Carolina, Navion's locally operated communities proudly offer high-quality service and care along with the warmth and hospitality of home. We're leaders in providing assisted living, independent living, memory car...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 6, 2024

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