Client Services Coordinator

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

The NBCUniversal Team is looking for a Client Services Coordinator. You will be responsible for responsible for managing the day-to-day client services in the sound department’s ADR stages, TV stages, Feature stages and Mastering rooms. You will work with our on‐lot commissary, Bon Appetite, and other 3rd party vendors, to ensure client expectations are met on the stages.

What You’ll Do:

• Facilitate the ordering and delivery of food and beverages throughout the various StudioPost Sound groups (this includes snack baskets, beverages, and other pre‐ wrapped items to the stages)
• Problem-solve and facilitate the resolution of all customer special requests including stage food ordering, delivery, and potential pick‐ up of food for the stages
• Inventory control: order and maintain craft service supplies on both the stages and in the Pantry
• Plan and execute department and client celebration functions, show wrap parties and playbacks
• Dishwashing in the Pantry
• Daily food preparation to assist Client Services Coordinator and Pastry chef
• Research and reconcile invoices from vendors
• Coordinate with janitorial the daily cleaning of the stages, including weekends and late nights
• Oversee the professional presentation of craft service on all our client stages
• Daily stage service including: food set up, break down, restocking supplies, changing table linens, cleaning as needed

Let’s Talk About You…

• Customer Service Champion – No request is too big or too small, you put customers and our people first   
• Self-starter – You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done
• Communicates with ease – You have a way with words; written and verbal
• Cool Under Pressure – You handle stressful situations with ease and professionalism while juggling multiple stakeholders and competing priorities
• Impeccable attention to detail – You bring customer requests to life by organizing the team’s daily work plans and scheduling commitments. = =

What You Must Have:

• Must have a high school diploma or equivalent
• 3+ years restaurant or food service-related experience
• Food handlers certification
• Flexibility to work weekends if needed

What Would Make You a Stand-out:

• Experience in ordering goods and providing services
• Familiar with culinary terms, etiquette and culture
• Basic understanding of various dietary needs
• Strong sense of urgency
• Ability to develop strong relationships with clients
• Ability to be discreet when dealing with high profile clients
• Be extremely "quick-on-their-feet," prepared for the unexpected, and able to function in a high-energy environment

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary Range: $24.00 - $28.00 Hourly

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].