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Systems Engineer, NBCU Local Chicago - job 4 of 4

Company Description

NBCU Local is reimagining storytelling for the next generation of local news watchers, delivering local content to English and Spanish-speaking audiences in 31 U.S. TV markets and Puerto Rico. We are comprised of NBC Owned Television Stations, NBC Sports Regional Networks and Telemundo Station Group – plus multicast networks COZI TV and TeleXitos, regional cable news network NECN, and 16 free ad-supported streaming TV (FAST) channels – including 11 NBC local news, four Telemundo regional news channels.

The NBCU Local Technology & Operations organization provides the Technology & Workflow Solutions, Support, Media Operations, Production, Studio and Facilities services that power NBCU Local content creation and distribution.

Job Description

We are looking for a Systems Engineer to join the Technology team in Chicago, supporting NBC and Telemundo Chicago. As a Systems Engineer, you will be primarily responsible for implementing and supporting technology and users within our mission critical, media production and enterprise IT environment. If you love a challenge, enjoy working with people, and want to make a positive impact while being a part of a high performing team working at the leading edge of media technology, you could be the perfect match for our team.

Job Responsibilities:

  • Gather requirements, plan, and implement technical and workflow solutions for News, Production, and Creative Services partners.
  • Administration of media production applications, systems and infrastructure, ensuring reliability of technology and operations.
  • Develop and maintain system documentation for operational and troubleshooting purposes.
  • Provide technical support, incident response, and customer communication.
  • Ensure compliance with NBCUniversal cyber security policies and standards.
  • All other duties as assigned.
  • Required onsite. This position is required to be performed full time onsite from an NBCUniversal designated work site.

Qualifications

  • Minimum of 3 years relevant experience.
  • Bachelor’s degree in computer science, engineering, radio, television & film, related fields or equivalent experience.

Skills & Experience we are looking for:

  • Support of mid to major market news or live event production operations & 24x7 mission critical technology facilities.
  • Expertise in planning, implementation and support of media technology including SDI, NDI and ST-2110 video infrastructures, contribution & distribution encoding, live production systems, news gathering tools, NRCS, NLE, media asset management, and transmission systems.
  • Expertise in core IT fundamentals including administration of physical / virtualized / cloud compute & storage, networking, domain & identity management.
  • History of successfully leading complex projects resulting in satisfied stakeholders.

Eligibility Requirements:

  • Salary range: 80k-110k
  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
  • Must be willing to work in Chicago, IL
  • Willingness to travel and work outside standard hours, and on weekends with short notice
  • Must have unrestricted work authorization to work in the United States
  • Must be 18 years or older
  • Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
  • Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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What You Should Know About Systems Engineer, NBCU Local Chicago, NBCUniversal

Join NBCU Local in Chicago as a Systems Engineer and play a key role in shaping the future of media technology! At NBCU Local, we are committed to delivering engaging local content to diverse audiences across 31 U.S. TV markets and Puerto Rico. As part of our Technology team, you'll have the exciting responsibility to implement and support cutting-edge technology and users within our media production and IT environment. Your day-to-day will involve gathering requirements and planning innovative technical and workflow solutions for our News, Production, and Creative Services teams. You'll administer media production applications and systems, ensuring that our operations run smoothly and reliably. You'll also be the go-to person for technical support, incident response, and maintaining compliance with NBCUniversal's cybersecurity policies. We value your expertise if you have at least 3 years of relevant experience, a Bachelor's degree in a related field, and a passion for live event production operations. If you thrive in a fast-paced environment, love to tackle complex challenges, and want to contribute positively within a high-performing team, we’d love to invite you to apply for this fantastic opportunity!

Frequently Asked Questions (FAQs) for Systems Engineer, NBCU Local Chicago Role at NBCUniversal
What are the primary responsibilities of a Systems Engineer at NBCU Local?

As a Systems Engineer at NBCU Local, your main responsibilities involve implementing and supporting technology solutions in our media production and IT environments. This includes gathering requirements, administering media production applications and systems, providing technical support, ensuring compliance with cybersecurity policies, and maintaining system documentation for operational and troubleshooting purposes.

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What qualifications should a candidate have for the Systems Engineer role at NBCU Local?

To qualify for the Systems Engineer position at NBCU Local, candidates should have a minimum of 3 years of relevant experience and a Bachelor’s degree in computer science, engineering, or a related field. The ideal candidate will also have expertise in media technology, core IT fundamentals, and a successful history of managing complex projects.

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What technical skills are required for the Systems Engineer at NBCU Local?

The Systems Engineer at NBCU Local should possess skills in planning and supporting media technology including SDI, NDI, and ST-2110 video infrastructures, along with experience in live production systems and media asset management. Additionally, strong core IT skills like the administration of physical, virtualized, and cloud environments, along with networking and identity management, are crucial.

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What work environment can a Systems Engineer expect at NBCU Local?

The work environment for a Systems Engineer at NBCU Local is dynamic and fast-paced, requiring effective interaction with diverse teams in media production. This role is full-time and performed onsite in Chicago, and it may involve travel and work outside of standard hours on weekends when necessary.

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How does NBCU Local support diversity in hiring for the Systems Engineer position?

NBCU Local is dedicated to providing equal employment opportunities to all applicants, actively promoting a diverse workplace free from discrimination. In the hiring process for the Systems Engineer position, candidates of all backgrounds, including those with disabilities, are encouraged to apply and can request reasonable accommodations as needed.

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Common Interview Questions for Systems Engineer, NBCU Local Chicago
Can you describe your experience with media production technology?

When answering this question, highlight specific projects where you implemented or supported media production technology. Discuss the tools and systems you worked with, and emphasize any successes achieved or challenges overcome during these projects.

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How do you handle tight deadlines in a high-pressure environment?

Discuss your time management strategies, highlighting examples of how you've prioritized tasks effectively. Emphasize your ability to remain calm under pressure and to work collaboratively with your team to meet deadlines.

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What troubleshooting techniques do you employ when a system fails?

Demonstrate your problem-solving abilities by outlining a step-by-step troubleshooting process. Provide specific examples of past incidents, detailing how you diagnosed and resolved the issue, ensuring minimal disruption to operations.

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Describe a time you worked on a project with multiple stakeholders.

Provide a clear example of a project that involved various stakeholders. Discuss how you communicated effectively, managed expectations, and ensured that all parties were satisfied with the project outcome.

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How do you ensure compliance with cybersecurity policies in your role?

Speak about your understanding of cybersecurity policies, including any past experiences where you ensured compliance. Outline the measures you take to maintain security, while also highlighting how you stay updated on best practices.

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What knowledge do you have of SDI and NDI video infrastructures?

Discuss your familiarity with these technologies, explaining how you have utilized them in past roles. Emphasize any specific projects or implementations that showcase your expertise in this area, highlighting results achieved.

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How do you keep up with new technology trends in media production?

Share your approach to professional development, including attending workshops, following industry news, and participating in relevant forums. Mention specific resources or communities that you engage with to stay informed about trends.

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How have you managed a project from inception to completion?

Outline a specific project where you successfully managed all stages. Explain your planning process, resource allocation, team coordination, and how you measured the project’s success upon completion.

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What role does documentation play in your work as a Systems Engineer?

Emphasize the critical importance of documentation in your workflow. Explain how you create and maintain documentation for operational and troubleshooting purposes, ensuring ease of reference for current and future team members.

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Why do you want to work as a Systems Engineer at NBCU Local?

Share your passion for media technology and how it aligns with NBCU Local's mission. Talk about your desire to contribute positively to an innovative environment, emphasizing your excitement for the opportunity to be part of a dynamic team.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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Full-time, on-site
DATE POSTED
March 13, 2025

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