Senior Test Analyst (Contractor)

As a Senior Test Analyst at NCS Australia, your primary responsibilities include leading the design and execution of comprehensive testing strategies for Microsoft Dynamics 365 (D365) or Salesforce. You'll oversee end-to-end testing processes, mentor junior testers, and ensure that CRM solutions align with business requirements and quality standards. Additionally, you'll identify testing gaps and optimize testing processes to deliver high-performing CRM and ERP solutions.

To be considered for the Senior Test Analyst role at NCS Australia, candidates need hands-on experience with manual testing of web and mobile applications, specifically testing CRM platforms such as Microsoft Dynamics 365 (D365) and/or Salesforce. A solid understanding of the software development lifecycle (SDLC) and experience in functional, regression, integration, and UAT testing are also required. Familiarity with tools like JIRA and TestRail, along with strong analytical skills, is crucial.

At NCS Australia, we are dedicated to fostering your career growth as a Senior Test Analyst. We offer various career development resources, including our Capability Fingerprint program, industry training opportunities, and access to an AI-driven learning platform. Our supportive environment encourages you to continuously enhance your skills and pursue meaningful work within our organization.

As a Senior Test Analyst at NCS Australia, you can expect a collaborative and inclusive working environment. We value teamwork and actively promote communication between testers, developers, and business analysts. Our Agile/Scrum framework ensures that you participate in ceremonies and sprints, making your contributions vital to our project's success.

NCS Australia provides a comprehensive benefits package for Senior Test Analysts, which includes paid parental leave, wellness initiatives, discounted health insurance, and various product discounts. We recognize high performance and strive to create a supportive work environment, ensuring you feel valued and rewarded for your contributions.

When answering this question, provide specific examples of projects where you tested D365. Discuss the test strategies you implemented, the challenges you faced, and how you ensured quality standards were met. Highlight your familiarity with the platform's functionalities and your proactive approach to identifying potential gaps.

Share your experience with various testing methodologies, especially in the context of manual testing, Agile, and Scrum. Describe how you have utilized these methodologies to streamline testing processes and deliver reliable results, including any specific frameworks or tools you've employed.

Acknowledge the pressures of deadlines and stress your ability to prioritize tasks effectively. Provide an example of a time you successfully managed a tight testing timeline by leveraging team collaboration, automation tools, or prioritizing high-risk areas to ensure essential functionalities were thoroughly tested.

Discuss your familiarity with various tools such as JIRA, TestRail, or Confluence. Explain how you've used these tools to manage test cases, track defects, and enhance communication across teams. Highlight specific functionalities that you find particularly useful in maintaining testing transparency.

Describe the defect lifecycle, including steps such as identification, logging, prioritization, and resolution. Share your experience managing defects, emphasizing how you ensure effective communication with developers to resolve issues quickly while also tracking defect resolution metrics.

Talk about your passion for knowledge sharing and your structured approach to mentoring. Explain how you provide guidance on testing techniques, encourage independence in solving problems, and offer constructive feedback to help junior testers grow in their roles.

Convey your commitment to professional development by mentioning resources such as webinars, online courses, and industry conferences. Highlight any communities or forums you participate in to stay informed about testing trends and share insights with your peers.

Share a specific instance where you faced a challenging testing scenario, such as dealing with complex integrations or tight deadlines. Describe your thought process in tackling the issue and the outcome, ensuring to highlight your problem-solving and analytical skills.

Discuss qualities such as strong analytical thinking, attention to detail, excellent communication skills, and the ability to work collaboratively. Explain how these traits contribute to ensuring high-quality software delivery and the overall success of testing efforts within an organization.

Describe your process for API testing, focusing on your experience using Postman. Explain how you create test cases for APIs, verify responses, and handle various scenarios, stressing the importance of API testing in ensuring applications function as intended.