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Payroll & People Administrator

Part Time – 22.5 hours a week Monday to Friday, this is also a hybrid role with 2 days a week in our Wimbledon Office (Tuesdays & Thursdays).

Nature, nurture and wisdom

 

We believe nature holds the key to our emotional and physical wellness, providing gentle yet effective remedies. At Nelsons, we harness these powerful ingredients and infuse them with centuries’ worth of expertise to offer traditional treatments for a modern world.

 

We’re an award winning, family-owned business, whose passion for providing natural healthcare choices since 1860 continues to drive us today. Nelsons is one of the UK’s leading and Europe’s longest established manufacturer of natural healthcare products, having built up an impressive portfolio including the world-famous RESCUE® Remedy and Teetha®

 

What’s next? Growth, and lots of it! We’re experiencing a significant and exciting period of digital transformation and we’re looking for talented, ambitious individuals to help drive meaningful impact across the business.

 

The Role:

The purpose of this role is to provide high quality payroll & administrative support for our People department at Nelsons. The People & Payroll Administrator is a key member of the team and will play a pivotal role in the administering of the Group’s payroll process for the UK and several global markets. This role will be responsible for extracting, collating and processing payroll data from HR systems and submission to payroll provider ensuring that employees' salaries are paid correctly and on schedule.

Key responsibilities:

  • To manage monthly & bi-weekly payroll processes, ensuring all payroll actions are submitted, reviewed and signed off on schedule by the Payroll Manager.
  • Partnering with a third-party payroll provider to ensure that pay is processed correctly and on time for all regions – including UK, US, France and Germany.
  • Process starters and leavers, calculate holiday pay, all aspects of PAYE - SSP, SMP and manage Auto Enrolment and pension payments on a monthly basis.
  • Act as a main point of contact for the Payroll Team, providing information and answering questions relating to a range of payroll matters.
  • To act as cover for end-to-end payroll process during the absence of the Payroll Manager due to holidays
  • To provide administrative support to the People team including drafting letters, contracts and benefit administration as required.
  • To carry out regular audits of HR system and 3rd party payroll provider system in order to ensure information is up-to-date and accurate.
  • Assisting with Payroll projects including systems changes and updates and supporting with the implementation of new processes.

We’d love you to have:

  • Proven experience in a payroll department within a multi-site or global business, with essential knowledge of UK payroll processes and procedures.
  • French, German, and US payroll experience would be advantageous, but not essential
  • Familiarity with ADP and Celergo platforms is a plus.
  • Excellent interpersonal and customer service skills, with high level discretion and confidentiality.
  • Strong numeracy skills, accuracy, attention to detail, and analytical ability to manage and interpret data.
  • Strong IT skills, especially in Excel.

What’s on Offer:

💰 Annual bonus

🏖 25 days holiday per year PLUS Christmas shut down - whoop!

🌺 Free products and staff discounts to keep you healthy and happy

🎉 3pm Friday finishes ALL YEAR ROUND (if you have done your work, obvs!)

⏰Hybrid and flexible working

✨ Paid days off to volunteer for some awesome charities

🚲 Cycle to work scheme

We also have regular socials plus all your standard stuff such as pensions, eye test vouchers and season ticket loans. We can tell you all about what is available to you when you start!

 

Nelsons is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you!

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What You Should Know About Payroll & People Administrator, Nelsons

At Nelsons, we're excited to welcome a passionate and detail-oriented Payroll & People Administrator to join our vibrant team! This part-time role, encompassing 22.5 hours each week from Monday to Friday, allows for a flexible hybrid working experience. You'll spend two days a week in our charming Wimbledon office, preferably Tuesdays and Thursdays, where you'll collaborate closely with our dedicated People department. Nelsons has a long-standing legacy since 1860 in providing natural healthcare products and remedies, and we firmly believe in the synergy of nature and nurturing. As you step into this role, you'll be essential in managing the payroll process for our UK and international teams, ensuring that everyone receives their hard-earned salaries on time and accurately. Your responsibilities will range from processing new starters and leavers to handling various payroll matters, such as holiday pay and pension contributions, while partnering with external payroll providers across several regions including the UK, US, France, and Germany. We are looking for someone with a keen eye for detail and a knack for numbers, along with strong IT skills and a passion for excellent service. At Nelsons, we value our employees, offering a range of benefits, including 25 days of holiday, an annual bonus, and opportunities for volunteer days. Join us and be a part of an inspiring journey to bring natural health solutions to our communities while contributing to a diverse and inclusive workplace. Your skills and insights could help propel us forward in this exciting digital transformation!

Frequently Asked Questions (FAQs) for Payroll & People Administrator Role at Nelsons
What are the key responsibilities of a Payroll & People Administrator at Nelsons?

As a Payroll & People Administrator at Nelsons, you will manage monthly and bi-weekly payroll processes, partnering with third-party payroll providers, processing starters and leavers, and handling various payroll tasks such as holiday pay and pension contributions. You'll also provide administrative support to the People team and conduct regular audits of HR and payroll systems.

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What qualifications do I need to apply for the Payroll & People Administrator role at Nelsons?

To thrive as a Payroll & People Administrator at Nelsons, you should have proven experience in a payroll department, ideally within a multi-site or global business, with a solid understanding of UK payroll processes. Familiarity with ADP or Celergo platforms would be advantageous. Strong numeracy skills and attention to detail are essential.

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Is the Payroll & People Administrator position at Nelsons a full-time role?

No, the Payroll & People Administrator position at Nelsons is part-time, requiring 22.5 hours per week. The role includes working on-site in our Wimbledon office two days a week, creating a perfect balance for those seeking flexibility.

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What benefits can I expect when working as a Payroll & People Administrator at Nelsons?

At Nelsons, you'll enjoy a range of benefits including 25 days of holiday, an annual bonus, staff discounts on our products, and paid volunteer days. You will also have the opportunity for hybrid working and regular social events.

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How does the Payroll & People Administrator role support payroll processing at Nelsons?

The Payroll & People Administrator at Nelsons supports payroll by managing the end-to-end payroll process, ensuring timely and accurate salary payments across multiple regions, and addressing payroll inquiries. This role is crucial for the accurate execution of payroll operations.

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What makes Nelsons a unique workplace for a Payroll & People Administrator?

Nelsons stands out due to its commitment to natural healthcare, its long-standing history since 1860, and its focus on sustainability and employee well-being. Join us to be part of a culture that values every employee while driving meaningful impact in the natural healthcare sector.

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What skills are necessary for success as a Payroll & People Administrator at Nelsons?

Successful candidates for the Payroll & People Administrator role at Nelsons should possess strong analytical and numeracy skills, excellent attention to detail, familiarity with payroll systems, and exceptional customer service abilities to handle inquiries effectively.

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Common Interview Questions for Payroll & People Administrator
What is your experience with payroll processing in a global environment?

When answering this question, elaborate on your previous roles that involved handling payroll for international staff. Highlight your understanding of various payroll regulations and your experience with systems that support global payroll processing, like ADP or Celergo.

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How do you ensure accuracy and confidentiality in payroll management?

Discuss techniques you employ for double-checking payroll data, maintaining secure records, and following GDPR or relevant confidentiality regulations. Emphasize your commitment to ethical practices in managing sensitive employee information.

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Can you describe a time when you resolved a payroll-related discrepancy?

Provide an example where you identified an error, outlined the steps you took to investigate, and how you collaborated with relevant teams to rectify the issue efficiently. This demonstrates problem-solving skills and attention to detail.

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What payroll software are you familiar with, and how have you utilized it?

Be sure to mention any payroll systems you've worked with, detailing your experience and how you utilized the software to streamline payroll processes or resolve issues. This shows your practical knowledge and adaptability to new systems.

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How do you stay updated with changes in payroll legislation?

Share specific resources you utilize to keep informed about payroll legislation changes, such as government websites, industry publications, or professional associations. This highlights your proactive approach to staying compliant and effective in your role.

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Describe your experience with employee onboarding and payroll setup.

Talk about your role in processing new starters, the importance of accurate data entry, and ensuring timely payroll setup for new employees. Touch on the significance of a seamless onboarding experience.

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What strategies do you use to improve payroll efficiency?

Discuss methods you've implemented in the past, such as automating processes, creating checklists, or improving communication with external payroll providers. Highlight the positive impact these strategies had on the payroll function.

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How do you handle tight deadlines during payroll processing periods?

Illustrate your approach to time management, prioritization, and team coordination during peak periods. Providing an example where you successfully met a tight deadline showcases your ability to operate under pressure.

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Can you explain the significance of auto-enrolment and how you manage it?

Explain auto-enrolment and its relevance in payroll while detailing your experience managing these processes, including employee communication and system management to ensure compliance.

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What do you enjoy most about working in payroll administration?

Convey your passion for details, problem-solving, and being a reliable resource for employees regarding payroll matters. Share personal insights into how you find fulfillment in supporting employees' financial well-being.

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EMPLOYMENT TYPE
Part-time, hybrid
DATE POSTED
November 26, 2024

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