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Senior Sales Operations Analyst (Fundera)

Fundera, at NerdWallet, is the go-to financial resource for small businesses, helping entrepreneurs achieve their financial goals and grow businesses as big as their aspirations. The Sales Operations Team works to ensure we support future growth goals with the right compensation model, tools, quantitative insights, and change management support.  Our Sales Operations Analyst will analyze sales data to identify areas of improvement, design efficient systems and processes for revenue-generating activities, and provide ad hoc support where needed. 

Where you can make an impact: 

  • Own and enhance core sales operations processes, including targeting, sales rep good standing, and quota relief tracking, ensuring alignment with business objectives.

  • Partner cross-functionally with Finance, Accounting, and external stakeholders to reconcile monthly performance of 40+ partners within set end-of-month deadlines.

  • Manage and improve the commissions process, ensuring timely, accurate payouts while identifying opportunities for efficiency and automation.

  • Lead operational support efforts by managing the sales operations ticketing queue, identifying trends in requests, and driving process improvements.

  • Develop and present data-driven insights for weekly and monthly leadership reviews, including trend analysis, forecasting, and performance drivers.

  • Enhance reporting infrastructure by optimizing Salesforce dashboards, data models, and partner-specific reporting to ensure a single source of truth for the Sales team and cross-functional partners.

  • Proactively identify and drive process improvements across sales operations using Salesforce, internal applications, and automation tools.

  • Manage multiple priorities and ad-hoc projects, ensuring timely execution and proactive communication with stakeholders.

  • Deliver strategic insights by analyzing sales data, identifying key trends, and making actionable recommendations that improve sales performance and efficiency.

Your experience:

We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

  • 2-4 years of experience supporting a Sales Team or a relevant advanced degree.

  • A Bachelor’s Degree in economics, finance, engineering, analytics, or a related field.

  • Strong proficiency in Excel/Google Sheets (including formulas, automations, and data analysis).

  • Familiarity with Salesforce or a comparable CRM (experience with automation or reporting a plus).

  • Understanding of sales commission structures is preferred, but training will be provided.

  • Basic familiarity with logic-based automation (e.g., Salesforce Flows, Zapier, SQL, or Python) with a desire to advance these skills.

  • Detail-oriented and highly analytical—you enjoy working with data and automating repetitive processes.

Where:

  • This role will be based in Phoenix, Arizona. 

  • We have found that working in-person, alongside peers and more senior members of the team, confers great advantages owing to the spontaneous learning and collaboration opportunities that arise daily on a sales floor and that cannot be easily replicated in a remote environment.

What we offer:

Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)

  • Industry-leading medical, dental, and vision health care plans for employees and their dependents

  • Rejuvenation Policy – Vacation Time Off + 11 holidays + 4 Mental Health Days Off

  • New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care

  • Mental health support

  • Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests

  • Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution

  • Monthly Wellness Stipend and Cell Phone Stipend

Have Some Fun! (Nerds are fun, too)

  • Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities

  • Hackathons and team events across all teams and departments

  • Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction 

  • Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match

Plan for your future (And when you retire on your island, remember the little people)

  • 401K with company match

  • Be the first to test and benefit from our new financial products and tools

  • Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar 

  • Disability and Life Insurance with employer-paid premiums

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. 

NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:

  1. E-Verify Participation Poster (English+Spanish/Español)

  2. Right to Work Poster (English) / (Spanish/Español)

 

#LI-Onsite

#LI-4

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Average salary estimate

$85000 / YEARLY (est.)
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$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Sales Operations Analyst (Fundera), NerdWallet

Are you ready to take your career to the next level? Fundera, a part of NerdWallet, is on the lookout for a Senior Sales Operations Analyst to join our dynamic team in Phoenix. This role is more than just a job; it’s an opportunity to make a significant impact on small businesses by helping them navigate their financial journeys. As a Senior Sales Operations Analyst, you’ll dive deep into sales data to spot trends and improvement opportunities. You'll collaborate with cross-functional teams including Finance and Accounting to ensure our sales processes are not just efficient but also aligned with our growth objectives. Your insights will drive meaningful changes, from managing commission processes to presenting data-backed recommendations to leadership. If you’re passionate about using data to enhance sales performance and are eager to bring your expertise in Excel and Salesforce to the table, this is the perfect role for you. Embrace the thrill of problem-solving and process improvements while working alongside fun, like-minded individuals who share a commitment to making a difference. With a supportive environment that includes robust health plans and a focus on work-life balance, Fundera is the place to be for both personal and professional growth. Come join us in Phoenix and help shape the future of financial resources for entrepreneurs everywhere. Let’s empower small businesses together!

Frequently Asked Questions (FAQs) for Senior Sales Operations Analyst (Fundera) Role at NerdWallet
What are the main responsibilities of the Senior Sales Operations Analyst at Fundera?

The Senior Sales Operations Analyst at Fundera is responsible for enhancing core sales processes, managing commissions, and delivering data-driven insights to leadership. You will collaborate with various teams to assess and improve sales performance through detailed analysis and reporting.

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What qualifications are needed to apply for the Senior Sales Operations Analyst position at Fundera?

To apply for the Senior Sales Operations Analyst position at Fundera, candidates should have 2-4 years of experience supporting a sales team, along with a Bachelor’s Degree in economics, finance, or a related field. Proficiency in Excel and familiarity with Salesforce are also important.

Join Rise to see the full answer
How does Fundera support the growth of its Senior Sales Operations Analyst?

Fundera supports the growth of its Senior Sales Operations Analyst through opportunities for professional development, mentorship from experienced colleagues, and providing resources for enhancing automation skills. The company values continuous learning and encourages employees to expand their expertise.

Join Rise to see the full answer
What tools does the Senior Sales Operations Analyst at Fundera work with?

The Senior Sales Operations Analyst at Fundera primarily works with Excel/Google Sheets for data analysis, Salesforce for CRM needs, and various automation tools to drive efficiencies in sales operations.

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What is the team environment like for a Senior Sales Operations Analyst at Fundera?

The team environment for a Senior Sales Operations Analyst at Fundera is collaborative and dynamic. Working in-person in Phoenix allows for spontaneous learning and interaction with peers, fostering a supportive atmosphere where ideas can flourish.

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Common Interview Questions for Senior Sales Operations Analyst (Fundera)
How do you prioritize tasks as a Senior Sales Operations Analyst?

To prioritize tasks effectively as a Senior Sales Operations Analyst, I assess the urgency and impact of each task, aligning them with overall business goals. I utilize project management tools to keep track of deadlines and communicate regularly with stakeholders to ensure alignment.

Join Rise to see the full answer
Can you describe a time when you used data to improve a sales process?

In my previous role, I analyzed sales data to identify bottlenecks in the lead conversion process. By implementing changes based on my insights, we increased conversion rates by 15%, demonstrating the power of data-driven decision-making.

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What experience do you have with Salesforce?

I have extensive experience using Salesforce, including managing sales data, creating reports, and optimizing dashboards. I'm particularly skilled in using Salesforce to automate repetitive tasks, which significantly increases team efficiency.

Join Rise to see the full answer
How do you handle discrepancies in sales data?

When encountering discrepancies in sales data, I systematically investigate the source of the error, double-checking calculations and consulting with relevant stakeholders to clarify any misunderstandings before correcting the data.

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What is your approach to process improvements in sales operations?

My approach to process improvements involves analyzing current workflows to identify inefficiencies. I then collaborate with team members to brainstorm potential solutions and pilot new processes before full implementation, ensuring buy-in across the organization.

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Describe your experience with sales commission structures.

I have a solid understanding of various sales commission structures, including base salary and performance-based incentives. In my previous role, I streamlined the commission calculation process, which increased transparency and motivation among the sales team.

Join Rise to see the full answer
How do you ensure accuracy in your reporting?

To ensure accuracy in my reporting, I use a meticulous review process that involves cross-referencing data points, utilizing automated checks within Excel and Salesforce, and maintaining clear documentation for my methods.

Join Rise to see the full answer
What strategies do you use to develop data-driven insights?

I utilize statistical analysis and data visualization techniques to dive deep into sales trends. By combining quantitative data with qualitative feedback from sales team members, I can generate actionable insights that drive strategic decisions.

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Can you give an example of a trend you tracked that influenced business decisions?

I tracked the correlation between lead source and conversion rates, discovering that certain channels yielded more valuable customers. This insight led to a strategic shift in our marketing efforts, reallocating resources to optimize these high-performing channels.

Join Rise to see the full answer
What motivates you in the role of a Senior Sales Operations Analyst?

I am motivated by the opportunity to solve complex problems and drive significant improvements in sales operations. Knowing that my analytical skills directly contribute to the success of the sales team and, ultimately, to small businesses is incredibly rewarding.

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Confident financial decisions stem from clarity. Our mission is to provide the tools, information, and insight people need to navigate all of life's financial decisions. So they can easily find what they need and get back to life.

53 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 19, 2025

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