Fundera, at NerdWallet, is the go-to financial resource for small businesses, helping entrepreneurs achieve their financial goals and grow businesses as big as their aspirations. The Sales Operations Team works to ensure we support future growth goals with the right compensation model, tools, quantitative insights, and change management support. Our Sales Operations Analyst will analyze sales data to identify areas of improvement, design efficient systems and processes for revenue-generating activities, and provide ad hoc support where needed.
Own and enhance core sales operations processes, including targeting, sales rep good standing, and quota relief tracking, ensuring alignment with business objectives.
Partner cross-functionally with Finance, Accounting, and external stakeholders to reconcile monthly performance of 40+ partners within set end-of-month deadlines.
Manage and improve the commissions process, ensuring timely, accurate payouts while identifying opportunities for efficiency and automation.
Lead operational support efforts by managing the sales operations ticketing queue, identifying trends in requests, and driving process improvements.
Develop and present data-driven insights for weekly and monthly leadership reviews, including trend analysis, forecasting, and performance drivers.
Enhance reporting infrastructure by optimizing Salesforce dashboards, data models, and partner-specific reporting to ensure a single source of truth for the Sales team and cross-functional partners.
Proactively identify and drive process improvements across sales operations using Salesforce, internal applications, and automation tools.
Manage multiple priorities and ad-hoc projects, ensuring timely execution and proactive communication with stakeholders.
Deliver strategic insights by analyzing sales data, identifying key trends, and making actionable recommendations that improve sales performance and efficiency.
We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.
2-4 years of experience supporting a Sales Team or a relevant advanced degree.
A Bachelor’s Degree in economics, finance, engineering, analytics, or a related field.
Strong proficiency in Excel/Google Sheets (including formulas, automations, and data analysis).
Familiarity with Salesforce or a comparable CRM (experience with automation or reporting a plus).
Understanding of sales commission structures is preferred, but training will be provided.
Basic familiarity with logic-based automation (e.g., Salesforce Flows, Zapier, SQL, or Python) with a desire to advance these skills.
Detail-oriented and highly analytical—you enjoy working with data and automating repetitive processes.
This role will be based in Phoenix, Arizona.
We have found that working in-person, alongside peers and more senior members of the team, confers great advantages owing to the spontaneous learning and collaboration opportunities that arise daily on a sales floor and that cannot be easily replicated in a remote environment.
Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)
Industry-leading medical, dental, and vision health care plans for employees and their dependents
Rejuvenation Policy – Vacation Time Off + 11 holidays + 4 Mental Health Days Off
New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
Mental health support
Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
Monthly Wellness Stipend and Cell Phone Stipend
Have Some Fun! (Nerds are fun, too)
Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
Hackathons and team events across all teams and departments
Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction
Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match
Plan for your future (And when you retire on your island, remember the little people)
401K with company match
Be the first to test and benefit from our new financial products and tools
Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
Disability and Life Insurance with employer-paid premiums
If you are based in California, we encourage you to read this important information for California residents linked here.
NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.
NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:
E-Verify Participation Poster (English+Spanish/Español)
#LI-Onsite
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Are you ready to take your career to the next level? Fundera, a part of NerdWallet, is on the lookout for a Senior Sales Operations Analyst to join our dynamic team in Phoenix. This role is more than just a job; it’s an opportunity to make a significant impact on small businesses by helping them navigate their financial journeys. As a Senior Sales Operations Analyst, you’ll dive deep into sales data to spot trends and improvement opportunities. You'll collaborate with cross-functional teams including Finance and Accounting to ensure our sales processes are not just efficient but also aligned with our growth objectives. Your insights will drive meaningful changes, from managing commission processes to presenting data-backed recommendations to leadership. If you’re passionate about using data to enhance sales performance and are eager to bring your expertise in Excel and Salesforce to the table, this is the perfect role for you. Embrace the thrill of problem-solving and process improvements while working alongside fun, like-minded individuals who share a commitment to making a difference. With a supportive environment that includes robust health plans and a focus on work-life balance, Fundera is the place to be for both personal and professional growth. Come join us in Phoenix and help shape the future of financial resources for entrepreneurs everywhere. Let’s empower small businesses together!
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Confident financial decisions stem from clarity. Our mission is to provide the tools, information, and insight people need to navigate all of life's financial decisions. So they can easily find what they need and get back to life.
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